Account Director
CV-LibraryLondonpermanentPosted: 29 July 2026
Apply NowNational Account Director
Permanent Role | UK National | Up to £100,000 + Package
Responsibilities
* Lead the strategic and operational delivery of a large national integrated Facilities Management contract
* Provide leadership across multiple sites, ensuring consistent delivery of both Hard and Soft FM services
* Develop and maintain strong executive-level relationships with key client stakeholders across the UK
* Drive operational excellence, commercial performance, and continuous improvement initiatives
* Ensure contractual compliance, governance, and achievement of all KPIs and SLAs
* Lead, coach, and develop regional operational teams to deliver exceptional service standards
* Identify opportunities for business growth, innovation, and added value throughout the contract lifecycle
* Take full P&L responsibility, ensuring financial targets and profitability are achieved
What We're Looking For
* Proven experience operating as a National Account Director, Account Director, or Senior Operations Director within Facilities Management
* Strong background managing integrated FM services across both Hard and Soft FM disciplines
* Demonstrable experience managing complex, multi-site national FM contracts
* Commercially astute with full P&L management experience and a track record of delivering financial performance
* Exceptional client relationship and stakeholder management skills at executive level
* Strong leadership capability with experience managing geographically dispersed teams
* Excellent communication, negotiation, and strategic planning skills
* Full UK driving licence and willingness to travel nationally
Permanent Role | UK National | Up to £100,000 + Package
Responsibilities
* Lead the strategic and operational delivery of a large national integrated Facilities Management contract
* Provide leadership across multiple sites, ensuring consistent delivery of both Hard and Soft FM services
* Develop and maintain strong executive-level relationships with key client stakeholders across the UK
* Drive operational excellence, commercial performance, and continuous improvement initiatives
* Ensure contractual compliance, governance, and achievement of all KPIs and SLAs
* Lead, coach, and develop regional operational teams to deliver exceptional service standards
* Identify opportunities for business growth, innovation, and added value throughout the contract lifecycle
* Take full P&L responsibility, ensuring financial targets and profitability are achieved
What We're Looking For
* Proven experience operating as a National Account Director, Account Director, or Senior Operations Director within Facilities Management
* Strong background managing integrated FM services across both Hard and Soft FM disciplines
* Demonstrable experience managing complex, multi-site national FM contracts
* Commercially astute with full P&L management experience and a track record of delivering financial performance
* Exceptional client relationship and stakeholder management skills at executive level
* Strong leadership capability with experience managing geographically dispersed teams
* Excellent communication, negotiation, and strategic planning skills
* Full UK driving licence and willingness to travel nationally