Account Manager

Account Manager – Courier & Logistics Location: London (Hybrid – min. 3 days in office/client-facing) Salary: Competitive, DOE We’re seeking a proactive Account Manager to manage key client accounts for a leading London courier and logistics provider. You’ll be the main point of contact, building strong relationships, ensuring seamless courier and delivery service, and identifying opportunities for growth. Key Responsibilities: * Manage a portfolio of clients and maintain long-term relationships. * Monitor KPIs, resolve operational issues, and ensure service excellence. * Analyse data, produce reports, and support business reviews. * Drive account growth through upselling and efficiency improvements. You’ll Need: * Experience in courier, logistics, transport, or supply chain services. * Strong communication, CRM, and reporting skills. * Organised, proactive, and calm under pressure. Join a dynamic team where client satisfaction, reliability, and continuous improvement are at the heart of everything we do