Account Manager

CV-LibraryCity of Westminster, Greater LondonpermanentPosted: 25 August 2026
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Account Manager – Westminster

Salary: Up to £80,000
Location: Westminster, London
Sector: Technical Facilities Management
Background: M&E / Engineering
Environment: Large Static Site

The Opportunity

We are currently recruiting for an experienced Account Manager to take responsibility for the delivery of a major technical facilities management contract based at a large static site in Westminster.

This is a high-profile opportunity for an experienced FM professional with a strong M&E background, excellent client-facing skills and the ability to lead a complex technical operation.

Key Responsibilities

* Take overall responsibility for the successful delivery of the technical FM contract.

* Act as the senior client-facing contact, developing and maintaining strong stakeholder relationships.

* Lead the technical and facilities management operation across the site.

* Manage engineering teams, technical staff and specialist contractors.

* Oversee all planned preventative, reactive and statutory maintenance activities.

* Ensure M&E systems and building services are maintained safely and efficiently.

* Monitor contractual KPIs, SLAs and service performance.

* Manage contract budgets, financial performance and commercial reporting.

* Lead regular client meetings and provide detailed operational and performance reports.

* Ensure full compliance with statutory, health & safety and technical requirements.

* Manage subcontractors and supplier performance.

* Oversee projects, remedial works, lifecycle replacements and asset improvements.

* Develop and implement continuous improvement initiatives.

* Manage operational risks and ensure robust contingency and business continuity arrangements.

* Lead a culture of high performance, accountability and excellent customer service.

About You

* Proven experience as an Account Manager within Technical Facilities Management.

* Strong M&E engineering background.

* Experience managing a large or complex static site.

* Strong understanding of technical FM, statutory compliance and building services.

* Proven experience managing engineering teams and specialist contractors.

* Strong commercial and financial management experience.

* Excellent client-facing and stakeholder management skills.

* Confident managing senior client relationships and operational teams.

* Strong leadership, communication and problem-solving skills.

Salary: Up to £80,000

This is an outstanding opportunity for an experienced Tech

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