Account Manager
CV-LibraryStevenagepermanentPosted: 28 May 2026
Apply NowAccount Manager
Location: Stevenage
Salary: £30,000
Job Type: Full Time, Permanent
Account Manager – About our client:
Our client is a well-established and growing business looking to recruit a proactive and commercially minded Account Manager to join their collaborative team in Stevenage. This role will focus on delivering exceptional customer service, supporting sales growth, and building long-term client relationships within a fast-paced environment.
Account Manager – Details:
• Hybrid working – 2 days from home
• Monday–Thursday 9am–5pm | Friday 9am–4pm
• Bonus scheme
• Enhanced pension and life assurance
• 33 days holiday including Bank Holidays
• Option to purchase additional holiday
• Employee discounts and wellbeing support
• Cycle to Work scheme
• Training and development opportunities
Account Manager – Responsibilities:
• Deliver exceptional customer service and manage a broad customer portfolio
• Build strong relationships with customers and provide ongoing account support
• Manage customer queries, quotations, orders, and complaints through to resolution
• Work closely with external sales teams to provide a seamless customer experience
• Monitor customer orders, stock levels, and delivery schedules to ensure continuity of supply
• Communicate proactively with customers regarding updates, delays, or supply issues
• Support onboarding and implementation of new business accounts
• Identify opportunities for upselling and cross-selling products and services
• Support sales growth through outbound calls and account development activities
• Attend customer meetings independently or alongside external sales colleagues
• Analyse account margins and identify opportunities to improve profitability
• Maintain accurate customer records, reporting, and internal systems
• Liaise with internal departments to ensure customer requirements are met
Account Manager – What We’re Looking For:
• Previous experience within customer service, account management, or sales support
• Strong communication skills both written and verbal
• Commercially aware with a proactive and growth-focused mindset
• Excellent attention to detail and organisational skills
• Ability to build strong working relationships internally and externally
• Comfortable managing multiple priorities in a fast-paced environment
• Confident using computer systems and Microsoft Office packages
• Self-motivated, adaptable, and team-oriented approach
• Ability to work under pressure while maintaining high levels of accuracy
If you are interested in this role, please apply today with your CV.
WGCCOMMPERM
By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements
Location: Stevenage
Salary: £30,000
Job Type: Full Time, Permanent
Account Manager – About our client:
Our client is a well-established and growing business looking to recruit a proactive and commercially minded Account Manager to join their collaborative team in Stevenage. This role will focus on delivering exceptional customer service, supporting sales growth, and building long-term client relationships within a fast-paced environment.
Account Manager – Details:
• Hybrid working – 2 days from home
• Monday–Thursday 9am–5pm | Friday 9am–4pm
• Bonus scheme
• Enhanced pension and life assurance
• 33 days holiday including Bank Holidays
• Option to purchase additional holiday
• Employee discounts and wellbeing support
• Cycle to Work scheme
• Training and development opportunities
Account Manager – Responsibilities:
• Deliver exceptional customer service and manage a broad customer portfolio
• Build strong relationships with customers and provide ongoing account support
• Manage customer queries, quotations, orders, and complaints through to resolution
• Work closely with external sales teams to provide a seamless customer experience
• Monitor customer orders, stock levels, and delivery schedules to ensure continuity of supply
• Communicate proactively with customers regarding updates, delays, or supply issues
• Support onboarding and implementation of new business accounts
• Identify opportunities for upselling and cross-selling products and services
• Support sales growth through outbound calls and account development activities
• Attend customer meetings independently or alongside external sales colleagues
• Analyse account margins and identify opportunities to improve profitability
• Maintain accurate customer records, reporting, and internal systems
• Liaise with internal departments to ensure customer requirements are met
Account Manager – What We’re Looking For:
• Previous experience within customer service, account management, or sales support
• Strong communication skills both written and verbal
• Commercially aware with a proactive and growth-focused mindset
• Excellent attention to detail and organisational skills
• Ability to build strong working relationships internally and externally
• Comfortable managing multiple priorities in a fast-paced environment
• Confident using computer systems and Microsoft Office packages
• Self-motivated, adaptable, and team-oriented approach
• Ability to work under pressure while maintaining high levels of accuracy
If you are interested in this role, please apply today with your CV.
WGCCOMMPERM
By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements