Accountancy Practice Administrator

TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford, Kent. The firm is known for providing high-quality accounting, tax, and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator. This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office. The Role As an Administrator, you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding, office operations, and internal processes. Key Responsibilities Front of House & Communication Handling all incoming calls Answering calls, directing enquiries, taking messages and actioning where appropriate Meeting and greeting clients Notifying security, arranging refreshments, and resetting the boardroom after meetings Post Management Managing all incoming and outgoing post Client Onboarding Supporting the onboarding of new clients Updating and maintaining the firm’s CRM system Producing basic reporting for internal self-audit and management meetings Client Records Managing the transfer of records Handling professional clearance processes Maintaining accurate client records Mailbox Management Co-managing three shared mailboxes Administrative Processes Assisting with maintaining and updating internal administrative processes No Longer Acting (NLA) Following and administering the NLA process Office Housekeeping Managing stationery and office groceries Reporting building issues to the landlord Liaising with the cleaning company Team & Office Support Assisting with organising staff meetings and events Supporting ad-hoc projects and requests from the Senior Management Team RequirementsRole Requirements 2–3 years’ experience within an accountancy or tax practice Knowledge of Company Secretarial (CoSec) processes is advantageous Strong organisational and administrative experience Comfortable working in a fully office-based environment BenefitsKey Attributes The successful candidate will be: Articulate with strong written and verbal communication skills Highly organised with excellent attention to detail Able to manage multiple tasks effectively Confident and capable of working independently A proactive problem solver Calm and composed under pressure Proficient in Microsoft Word and Excel (intermediate level) Knowledge of PowerPoint would be beneficial Please apply to the role or contact Luke Harrison on (url removed)