Admin & Customer Support Assistant

Admin & Customer Support Assistant Location: Stevenage Salary: £12.71ph, 30 hours per week (£22,000 FTE+) Exciting opportunity to work for a flexible, family‑friendly role ideal for someone looking to work around the school run. Join a supportive team in a stable, welcoming environment.  Key Responsibilities Process customer orders and update internal systems Source products for customer appointments Make outbound calls to gather additional details Contact suppliers to place orders Process refunds and general admin tasks What You’ll Need Excellent phone manner Strong organisational skills Ability to manage your own workload Comfortable working in a small, supportive team Benefits Family‑friendly hours: 8:30am–2:30pm or 9:00 am - 3:00pm 22 days holiday (pro‑rata) + bank holidays Pension scheme Life insurance Staff discount and employee benefits app Training and development opportunities INDEI: Customer Support Contact Gemma Solez  (phone number removed) or call (url removed)