Administration Team Leader

CV-LibraryNorthampton, West NorthamptonshirepermanentPosted: 16 July 2026
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Ready to lead a high-performing administration team?
We're looking for an experienced Administration Supervisor to join a busy and growing operation. This is more than just a supervisory role. It's an opportunity to improve processes, develop people, and ensure the smooth delivery of high-quality administrative services.
If you thrive in a fast-paced environment, enjoy motivating others, have a keen eye for detail, and are passionate about delivering excellent customer service, we'd love to hear from you.
As the Administration Supervisor, you will support the day-to-day running of the administration team, driving operational efficiency while ensuring work is completed accurately, on time, and to a high standard.
What you'll be doing
* Lead, motivate, and support a team of administrators in a busy operational environment.
* Support the Administration Manager and oversee the department in their absence.
* Allocate workloads to ensure tasks are completed accurately and within agreed deadlines.
* Monitor team performance using KPIs and identify opportunities for continuous improvement.
* Coach, mentor, and develop team members to achieve their full potential.
* Ensure compliance with internal procedures, policies, and relevant regulations.
* Build strong working relationships with customers, colleagues, and key stakeholders to resolve queries effectively.
* Identify and implement process improvements to enhance efficiency and service quality.
* Promote a positive, collaborative, and safety-focused working culture.
What we're looking for
You'll already have experience in a supervisory or team leadership role, along with:
* An approachable, supportive, and calm leadership style.
* Excellent organisational and problem-solving skills.
* Strong communication and stakeholder management abilities.
* High attention to detail and a commitment to delivering quality.
* A proactive mindset with a passion for continuous improvement.
* The ability to prioritise workloads and perform well in a fast-paced environment

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