Administrator
Enforcement Team Administrator Location: Staffordshire (Hybrid) Salary: £24,570 Hours: Monday – Friday shifts 8am-4.30pm or 8.30am-5pm We are seeking a highly organised and proactive Enforcement Team Administrator to join the Enforcement department of an established organisation operating within the financial services sector. This role offers the opportunity to work within a fast-paced operational team, providing vital administrative and coordination support to Enforcement Agents and senior leadership. The successful candidate will play a key role in ensuring the smooth day-to-day running of the Enforcement team by allocating workloads, maintaining accurate records, and liaising with internal departments, clients, and field-based agents. Our client provides services to public sector organisations across the UK and is committed to maintaining high standards of compliance, professionalism, and customer service. They offer a supportive and structured working environment with clear expectations and opportunities for development. Benefits as an Enforcement Team Administrator: £24,570 annual salary 25 days annual leave plus bank holidays Mandatory office shutdown between Christmas and New Year Company pension scheme Company sick pay scheme Eye care vouchers Workplace mental health initiatives Regular company social events Free secure onsite parking Key responsibilities as an Enforcement Team Administrator: Allocating and reviewing caseloads for Enforcement Agents Providing daily administrative support to the Enforcement Team Manager and Head of Enforcement Completing daily, weekly, and monthly planning activities Monitoring Enforcement Agent activity and cleansing records where required Liaising with Enforcement Agents and clients on a daily basis Managing incoming calls and emails and updating case management systems Tracking and monitoring Enforcement Agent vehicles Reviewing and maintaining Enforcement Agent certification records Supporting Enforcement Agent banking processes alongside the Accounts and Finance teams Assisting with Enforcement Agent recruitment processes Creating and maintaining spreadsheets and internal documentation Working collaboratively with other departments across the business Requirements as an Enforcement Team Administrator: Previous experience within an administrative role Experience working within the enforcement or debt collection industry is desirable Strong organisational skills with the ability to manage multiple tasks and deadlines High attention to detail and accuracy when handling data and documentation Confident using Microsoft Office applications, particularly Excel Ability to work independently as well as collaboratively within a team Self-motivated, adaptable, and able to manage a varied workload in a fast-paced environment Successful candidates will be required to complete relevant background checks prior to employment. Apply today to discuss the role in more detail