Africa Travel Specialist

CV-LibraryenglandpermanentPosted: 23 March 2026
Apply Now
Africa Travel Specialist - Home Based
Wonderful opportunity to join this ultra successful, award-winning, luxury tour operator as a Africa Travel Specialist in their tailor-made team. You will be using your specialist long haul travel knowledge to create truly bespoke, extraordinary experiences to Africa plus India & Japan. You will be an experienced Travel Consultant, with the expertise to create detailed long haul tailor-made itineraries and have travelled to Africa, Asia, and/or India . This is a fully home based role, offering a basic salary of £28k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips!

Africa Travel Specialist - Role & Responsibilities:

Respond in an efficient and timely manner to calls and emails and video calls from direct customers and agents and internal colleagues.

Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.

Be pro-active in using your specialist long haul knowledge to support conversion of enquiries into sales.

Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.

Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.

Provide an exceptional service to all customers via all channels.

Produce personalised documentation for every customer.

Support product team with input and feedback on product knowledge, pricing information and competitor analysis.

Africa Travel Specialist - Skills & Experience Required:

Proven expertise in a travel tailor-made sales role, with a background in tour operations.

Strong knowledge of Africa preferred through own travelling and / or of putting together bespoke itineraries. Knowledge of Asia / India would also be beneficial

Experience of meeting and exceeding sales targets.

Exceptional customer service skills, with a genuine desire to exceed customers’ expectations.

Good knowledge of supplier contracts and costing itineraries.

Working knowledge of a travel GDS - Amadeus or Galileo preferred but not essential.

Ability to manage workload and prioritise effectively.

Excellent verbal & written communication skills

Flexible approach, with a pro-active creative approach to problem solving

Africa Travel Specialist - Additional Information:

Basic salary of £28k plus uncapped commission.

Fully home based – all equipment provided (UK only).

37 hour working week, shifts between 08.30 & 6 Monday to Friday and Saturdays on a rota, approx 2 per month.

Regular Fam trips

25 days holiday plus bank holidays and your birthday off

Discounted holidays and ad hoc prizes!

Perkbox

Fantastic opportunity to join this ultra successful, prestigious travel company.

Please apply for the position of Africa Travel Specialist online or email your cv to (url removed)

Similar Jobs