AI Adoption Specialist
CV-LibraryKingston upon Hull, City of Kingston upon HullpermanentPosted: 26 March 2026
Apply NowAI Adoption Specialist/AI Prompt Engineer, Hybrid/Hull 3 days per week on site, plus European travel every other week, £35K-£40K
If you’re an AI enthusiast with experience of helping colleagues to improve their work, this could be the ideal opportunity for you.
Our client is Europe’s leading provider of Service Management Software Solutions, with offices across Europe. They are embracing AI and want to make sure everyone feels confident and capable of getting the most from it.
About the Role
This is a hands-on, people-facing role. You'll spend your time working directly with colleagues across Sales, Support, Finance, and Engineering — helping them understand how tools like Claude, Microsoft Copilot, and HubSpot's AI features can save them time, reduce friction, and improve the quality of their work. Think of yourself as part coach, part translator, and part champion for smarter ways of working.
You won't be building AI systems — you'll be helping real people use them better, every day.
What You’ll Be Doing:
* Coach and enable teams — work directly with people across the business to demonstrate practical, role-specific uses of AI tools, adapting your approach to different skill levels and workflows.
* Drive adoption — develop and run engaging training sessions, drop-ins, and one-to-ones that build confidence and capability across departments.
* Build practical resources — create clear, useful guides, prompt libraries, and quick-reference materials that teams can use independently.
* Identify opportunities — spot where AI could meaningfully improve how a team works and make the case for trying something new.
* Track and report progress — monitor adoption across teams and share insights with the COO on what's working, what isn't, and where to focus next.
* Stay current — keep up with developments in the tools we use (Claude, Copilot, HubSpot AI) and bring relevant updates back to the business in a digestible way.
* Champion responsible use — help colleagues understand not just how to use AI, but when and why — including appropriate boundaries and best practices.
What You’ll Need:
* Genuine enthusiasm for AI tools and a habit of using them yourself in day-to-day work
* Strong communication skills — you can explain technical concepts clearly to non-technical people without being condescending
* Comfortable working across different teams and adapting your style to different audiences
* Experience using Microsoft Copilot, Claude, or similar AI assistants in a professional context
* Self-starter mentality — you're comfortable working with autonomy and don't need to be told what to do next
* Good organisational skills and the ability to manage multiple workstreams at once
Desirable:
* Familiarity with HubSpot and its AI features
* Experience in a training, enablement, change management, or L&D role
* Background in a SaaS or technology business
* Experience writing prompts, building prompt templates, or developing AI usage guidelines
* An understanding of data privacy and responsible AI considerations in a business context
What They’ll Offer You:
* Competitive salary.
* Company pension
* Opportunities for career development and internal training.
* Collaborative and inclusive work environment.
* Health and wellness benefits, including medical insurance and enhanced annual leave package.
* Cycle to Work and Electric Car schemes
Our client is an equal-opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply.
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
If you’re an AI enthusiast with experience of helping colleagues to improve their work, this could be the ideal opportunity for you.
Our client is Europe’s leading provider of Service Management Software Solutions, with offices across Europe. They are embracing AI and want to make sure everyone feels confident and capable of getting the most from it.
About the Role
This is a hands-on, people-facing role. You'll spend your time working directly with colleagues across Sales, Support, Finance, and Engineering — helping them understand how tools like Claude, Microsoft Copilot, and HubSpot's AI features can save them time, reduce friction, and improve the quality of their work. Think of yourself as part coach, part translator, and part champion for smarter ways of working.
You won't be building AI systems — you'll be helping real people use them better, every day.
What You’ll Be Doing:
* Coach and enable teams — work directly with people across the business to demonstrate practical, role-specific uses of AI tools, adapting your approach to different skill levels and workflows.
* Drive adoption — develop and run engaging training sessions, drop-ins, and one-to-ones that build confidence and capability across departments.
* Build practical resources — create clear, useful guides, prompt libraries, and quick-reference materials that teams can use independently.
* Identify opportunities — spot where AI could meaningfully improve how a team works and make the case for trying something new.
* Track and report progress — monitor adoption across teams and share insights with the COO on what's working, what isn't, and where to focus next.
* Stay current — keep up with developments in the tools we use (Claude, Copilot, HubSpot AI) and bring relevant updates back to the business in a digestible way.
* Champion responsible use — help colleagues understand not just how to use AI, but when and why — including appropriate boundaries and best practices.
What You’ll Need:
* Genuine enthusiasm for AI tools and a habit of using them yourself in day-to-day work
* Strong communication skills — you can explain technical concepts clearly to non-technical people without being condescending
* Comfortable working across different teams and adapting your style to different audiences
* Experience using Microsoft Copilot, Claude, or similar AI assistants in a professional context
* Self-starter mentality — you're comfortable working with autonomy and don't need to be told what to do next
* Good organisational skills and the ability to manage multiple workstreams at once
Desirable:
* Familiarity with HubSpot and its AI features
* Experience in a training, enablement, change management, or L&D role
* Background in a SaaS or technology business
* Experience writing prompts, building prompt templates, or developing AI usage guidelines
* An understanding of data privacy and responsible AI considerations in a business context
What They’ll Offer You:
* Competitive salary.
* Company pension
* Opportunities for career development and internal training.
* Collaborative and inclusive work environment.
* Health and wellness benefits, including medical insurance and enhanced annual leave package.
* Cycle to Work and Electric Car schemes
Our client is an equal-opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply.
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all