Allocations Coordinator

Allocations Coordinator Salary £33,000 Location Hybrid - Lincoln or Boston Do you have experience in housing allocations / lettings and enjoy working in a customer-focused environment? Here at Amplius, we have a new opportunity for you to join us as an Allocations Coordinator on a 6-month Fixed Term Contract, supporting our dedicated Allocations team to deliver an efficient and compliant service while ensuring a seamless move-in experience for our customers. You’ll work closely with colleagues, local authorities, and partner agencies to support our mission to build stronger, safer communities. Salary: £33,000 per year Contract: 6-month FTC, full time Your week: 36.25 hours Monday – Friday 9am – 5.15pm Location: Hybrid with a weekly presence in either our Lincoln or Boston office * As of 1 April 2026, this salary will increase by 3.6%. Snapshot of your role * Manage the end-to-end lettings process, from advertising properties through to sign-up. * Minimise void times by ensuring properties are allocated and re-let efficiently. * Handle tenancy terminations, ensuring legal compliance and providing guidance to customers. * Ensure all allocations meet legislation, regulatory standards, and internal policies. * Work with local authorities and partners, challenging unsuitable nominations where needed. * Support relocation projects including regeneration, redevelopment, and decants. * Maintain accurate records and provide a high standard of customer service, resolving queries and complaints promptly. What you’ll need to thrive in this role * CIH Level 2 qualification, or willingness to undertake this qualification * Strong knowledge and experience of lettings, allocations, and relocation processes. * Good understanding of housing and tenancy law, including nomination agreements. * Up-to-date knowledge of the housing regulatory environment and ability to apply it in practice. * Experience working with local authorities and external partners. * Ability to use housing management systems effectively. * A collaborative approach, working well with colleagues across teams to deliver joined-up services. * Resilience and adaptability, with the ability to manage a varied workload and work across a regional area. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 5 April Interviews: 15 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities