Allocations Officer
CV-LibraryLondontemporaryPosted: 25 March 2026
Apply NowMarks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in London.
What the Job Will Be doing
* Managing the end-to-end allocations process, from application through to sign-up
* Assessing housing applications, determining eligibility, banding and priority in line with policy
* Allocating properties in accordance with the Housing Allocations Scheme and relevant legislation
* Managing voids and lettings, ensuring properties are let efficiently and within target timescales
* Shortlisting and nominating applicants through choice-based lettings systems
* Carrying out verification checks and investigations to ensure accurate and compliant allocations
* Providing clear housing advice to applicants regarding their options and rehousing prospects
* Working collaboratively with internal teams and external partners to support successful placements and move-ons
* Managing complex cases including medical needs, transfers and vulnerable households
What You Will Need
* Experience working within housing allocations or lettings in a Local Authority or Housing Association
* Strong knowledge of housing legislation, particularly Housing Act 1996 (Part VI)
* Understanding of allocations policies, banding systems and choice-based lettings
* Experience using housing management systems such as Northgate, Jigsaw or Locata
* Ability to manage a high-volume caseload in a fast-paced environment
* Strong communication skills with the ability to handle sensitive and complex housing situations
* Experience working with vulnerable applicants and supporting rehousing outcomes
What the Job Will Be doing
* Managing the end-to-end allocations process, from application through to sign-up
* Assessing housing applications, determining eligibility, banding and priority in line with policy
* Allocating properties in accordance with the Housing Allocations Scheme and relevant legislation
* Managing voids and lettings, ensuring properties are let efficiently and within target timescales
* Shortlisting and nominating applicants through choice-based lettings systems
* Carrying out verification checks and investigations to ensure accurate and compliant allocations
* Providing clear housing advice to applicants regarding their options and rehousing prospects
* Working collaboratively with internal teams and external partners to support successful placements and move-ons
* Managing complex cases including medical needs, transfers and vulnerable households
What You Will Need
* Experience working within housing allocations or lettings in a Local Authority or Housing Association
* Strong knowledge of housing legislation, particularly Housing Act 1996 (Part VI)
* Understanding of allocations policies, banding systems and choice-based lettings
* Experience using housing management systems such as Northgate, Jigsaw or Locata
* Ability to manage a high-volume caseload in a fast-paced environment
* Strong communication skills with the ability to handle sensitive and complex housing situations
* Experience working with vulnerable applicants and supporting rehousing outcomes