Application Support Specialist
CV-LibraryLeicester, City of LeicesterpermanentPosted: 20 July 2026
Apply NowApplication Consultant – Join Our Dynamic Consultancy Team
Location: Hybrid (Home-based with occasional travel to Leicester HQ, UK & Europe)
Hours: Monday–Friday, 9:00am–5:30pm
Salary: Competitive, based on experience
Are you ready to take the next step in your career with a company that values initiative, collaboration, and innovation?
We’re looking for an Application Consultant to join our Consultancy Team, supporting our customers and distributors across a diverse portfolio of software applications. This is a fast-paced, rewarding role where no two days are the same — perfect for someone who thrives under pressure, enjoys problem-solving, and wants to make a real impact.
What You’ll Do
As an Application Consultant, you’ll be at the heart of our customer experience — helping businesses get the most out of our software solutions. You will:
*
Develop a deep understanding of our applications and how customers use them in real-world business settings.
*
Collaborate with customers to gather requirements, document new functionality, and see projects through from concept to delivery.
*
Lead implementation projects for new customers — reviewing their business processes, identifying needs, and configuring solutions that deliver measurable value.
*
Document all site visits, manage issues and action lists, and ensure full visibility across every stage of a project.
*
Take ownership of support queries — investigate, replicate, and resolve issues while keeping customers updated throughout.
*
Liaise closely with developers and testers to ensure solutions are clearly defined and fully validated.
*
Manage projects end-to-end, coordinating cross-functional resources and maintaining strong communication throughout.
*
(Future opportunity) Assist with pre-sales preparation, demonstrations, and presentations to prospective customers.
What You Bring
We’re looking for someone with energy, curiosity, and a passion for helping customers succeed. Ideally, you’ll have:
*
Experience in the apparel/fashion industry or a related commercial environment.
*
A solid understanding of ERP or commercial application software.
*
Confidence with Windows and/or Unix/Linux systems.
*
Strong Microsoft Office skills, especially Word and Excel.
*
Excellent communication and documentation abilities — you’ll be working closely with both customers and internal teams.
*
A logical, analytical mindset with a proactive and solution-oriented approach.
*
The ability to work independently while thriving in a collaborative team environment.
*
(Desirable) Experience with Help Desk systems and Accounting applications.
What’s in It for You
*
Hybrid working flexibility – primarily home-based with occasional travel to our Leicester office or client sites in the UK and Europe.
*
Structured training and mentorship – comprehensive onboarding either in-office or via Teams.
*
Career development opportunities – regular performance reviews (initially at 6 months, then annually) and ongoing skill development.
*
Competitive benefits package – 20 days annual leave (plus Bank Holidays), with room for growth.
*
A dynamic and supportive team culture – work with professionals who are passionate about delivering great results and supporting one another.
About Us
We are a leading provider of innovative software solutions designed to help businesses streamline operations and drive growth. Our customers span multiple industries, and our Consultancy Team plays a vital role in ensuring they achieve maximum value from our products.
If you’re ready to combine technical know-how, customer focus, and project management in one exciting role, we’d love to hear from you
Location: Hybrid (Home-based with occasional travel to Leicester HQ, UK & Europe)
Hours: Monday–Friday, 9:00am–5:30pm
Salary: Competitive, based on experience
Are you ready to take the next step in your career with a company that values initiative, collaboration, and innovation?
We’re looking for an Application Consultant to join our Consultancy Team, supporting our customers and distributors across a diverse portfolio of software applications. This is a fast-paced, rewarding role where no two days are the same — perfect for someone who thrives under pressure, enjoys problem-solving, and wants to make a real impact.
What You’ll Do
As an Application Consultant, you’ll be at the heart of our customer experience — helping businesses get the most out of our software solutions. You will:
*
Develop a deep understanding of our applications and how customers use them in real-world business settings.
*
Collaborate with customers to gather requirements, document new functionality, and see projects through from concept to delivery.
*
Lead implementation projects for new customers — reviewing their business processes, identifying needs, and configuring solutions that deliver measurable value.
*
Document all site visits, manage issues and action lists, and ensure full visibility across every stage of a project.
*
Take ownership of support queries — investigate, replicate, and resolve issues while keeping customers updated throughout.
*
Liaise closely with developers and testers to ensure solutions are clearly defined and fully validated.
*
Manage projects end-to-end, coordinating cross-functional resources and maintaining strong communication throughout.
*
(Future opportunity) Assist with pre-sales preparation, demonstrations, and presentations to prospective customers.
What You Bring
We’re looking for someone with energy, curiosity, and a passion for helping customers succeed. Ideally, you’ll have:
*
Experience in the apparel/fashion industry or a related commercial environment.
*
A solid understanding of ERP or commercial application software.
*
Confidence with Windows and/or Unix/Linux systems.
*
Strong Microsoft Office skills, especially Word and Excel.
*
Excellent communication and documentation abilities — you’ll be working closely with both customers and internal teams.
*
A logical, analytical mindset with a proactive and solution-oriented approach.
*
The ability to work independently while thriving in a collaborative team environment.
*
(Desirable) Experience with Help Desk systems and Accounting applications.
What’s in It for You
*
Hybrid working flexibility – primarily home-based with occasional travel to our Leicester office or client sites in the UK and Europe.
*
Structured training and mentorship – comprehensive onboarding either in-office or via Teams.
*
Career development opportunities – regular performance reviews (initially at 6 months, then annually) and ongoing skill development.
*
Competitive benefits package – 20 days annual leave (plus Bank Holidays), with room for growth.
*
A dynamic and supportive team culture – work with professionals who are passionate about delivering great results and supporting one another.
About Us
We are a leading provider of innovative software solutions designed to help businesses streamline operations and drive growth. Our customers span multiple industries, and our Consultancy Team plays a vital role in ensuring they achieve maximum value from our products.
If you’re ready to combine technical know-how, customer focus, and project management in one exciting role, we’d love to hear from you