ASB Officer
CV-LibrarySurreycontractPosted: 24 March 2026
Apply NowWe are seeking a proactive and skilled ASB Officer to manage a varied caseload of anti-social behaviour (ASB), neighbourhood disputes, and tenancy breaches. The role requires a balance of robust, proportionate enforcement and empathetic customer support, aimed at maintaining safe and sustainable communities.
This is a largely home and patch‑based position with weekly office attendance for case discussions, team collaboration, and operational updates.
Key Responsibilities
Manage ASB and tenancy breach cases, ensuring timely and effective resolutions.
Conduct investigations, gather evidence, interview customers, and prepare accurate statements and legal reports.
Progress enforcement actions, including injunctions, possession proceedings, and evictions when appropriate.
Support victims and witnesses, ensuring safeguarding duties are met at all times.
Work collaboratively with Police, health and mental health services, domestic abuse partners, safeguarding teams, and voluntary organisations.
Maintain clear, detailed case records to identify trends, risks, and service improvement opportunities.
Contribute to preventative interventions through mediation, early engagement, and community safety initiatives.
Represent the organisation at multi-agency meetings, forums, and case conferences.
Essential Experience & Skills
Experience managing ASB, tenancy enforcement, or community safety casework.
Confident understanding of civil procedures and evidence standards.
Excellent communication, with strong report‑writing and statement‑taking skills.
Resilient and calm under pressure, with the ability to manage sensitive or challenging situations.
Experience working effectively with multi-agency partners.
Full UK driving licence and access to a vehicle (essential).
What We're Looking For
A confident, organised enforcer who can blend assertiveness with empathy. Someone who is proactive, solutions‑focused, and committed to improving outcomes for residents and communities.
Opportunity
This is a 6‑month temporary role with the strong potential to become permanent, ideal for someone seeking to develop or continue a career in ASB and community safety
This is a largely home and patch‑based position with weekly office attendance for case discussions, team collaboration, and operational updates.
Key Responsibilities
Manage ASB and tenancy breach cases, ensuring timely and effective resolutions.
Conduct investigations, gather evidence, interview customers, and prepare accurate statements and legal reports.
Progress enforcement actions, including injunctions, possession proceedings, and evictions when appropriate.
Support victims and witnesses, ensuring safeguarding duties are met at all times.
Work collaboratively with Police, health and mental health services, domestic abuse partners, safeguarding teams, and voluntary organisations.
Maintain clear, detailed case records to identify trends, risks, and service improvement opportunities.
Contribute to preventative interventions through mediation, early engagement, and community safety initiatives.
Represent the organisation at multi-agency meetings, forums, and case conferences.
Essential Experience & Skills
Experience managing ASB, tenancy enforcement, or community safety casework.
Confident understanding of civil procedures and evidence standards.
Excellent communication, with strong report‑writing and statement‑taking skills.
Resilient and calm under pressure, with the ability to manage sensitive or challenging situations.
Experience working effectively with multi-agency partners.
Full UK driving licence and access to a vehicle (essential).
What We're Looking For
A confident, organised enforcer who can blend assertiveness with empathy. Someone who is proactive, solutions‑focused, and committed to improving outcomes for residents and communities.
Opportunity
This is a 6‑month temporary role with the strong potential to become permanent, ideal for someone seeking to develop or continue a career in ASB and community safety