Branch Administrator
CV-LibraryBirmingham, West Midlands (County)permanentPosted: 9 April 2026
Apply NowTHE COMPANY
Brand Access Solutions are the UK's largest commercial scaffolding and access solutions provider.
Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector.
THE ROLE
We have a requirement for a competent Branch Administrator to join the company's Birmingham branch on a permanent and full-time basis.
JOB PURPOSE
As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
* Provide a first point of contact for customers and handle professionally.
* Provide high quality administrative support to colleagues/managers.
* Compile and complete reports and records to an effective standard.
* Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
* Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
* Maintain work area in a tidy competent manner which portrays a professional business image.
* Ensure all processing of paperwork is completed to the required company standard.
* Provide reports/letters/spreadsheets as required.
* Maintain and update all relevant databases.
* Actively liaise with line management to highlight any areas of concern.
* Ensure all reports are accurately maintained and processed in a timely manner.
* Update administration processes as directed to reflect any new internal controls and directives.
* Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction.
Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
WHAT'S ON OFFER?
* Competitive base salary.
* 25 days holiday plus public holidays.
* 6% employer pension.
* Up to 8x life assurance.
* Company benefits portal.
Brand Access Solutions are an equal, diverse and inclusive employer
Brand Access Solutions are the UK's largest commercial scaffolding and access solutions provider.
Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide – working collaboratively with the best main contractors in the sector.
THE ROLE
We have a requirement for a competent Branch Administrator to join the company's Birmingham branch on a permanent and full-time basis.
JOB PURPOSE
As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
* Provide a first point of contact for customers and handle professionally.
* Provide high quality administrative support to colleagues/managers.
* Compile and complete reports and records to an effective standard.
* Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
* Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
* Maintain work area in a tidy competent manner which portrays a professional business image.
* Ensure all processing of paperwork is completed to the required company standard.
* Provide reports/letters/spreadsheets as required.
* Maintain and update all relevant databases.
* Actively liaise with line management to highlight any areas of concern.
* Ensure all reports are accurately maintained and processed in a timely manner.
* Update administration processes as directed to reflect any new internal controls and directives.
* Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction.
Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
WHAT'S ON OFFER?
* Competitive base salary.
* 25 days holiday plus public holidays.
* 6% employer pension.
* Up to 8x life assurance.
* Company benefits portal.
Brand Access Solutions are an equal, diverse and inclusive employer