Business-as-Usual (BAU) Engineer

BAU Engineer - AWS Operations & Automation 📍 Location: London (preferred), Leeds, or Edinburgh 🏢 Work Model: Hybrid (40% office, increasing to 50% from September) 💰 Salary: £50,000 - £75,000 ⚡ Start: Immediate 🕒 On-call: Rotational support required Security Requirement: Must hold or be eligible for SC Clearance (minimum 30 months UK residency). Role Overview We are seeking a BAU Engineer with strong AWS operations, Linux administration, and automation skills to support day-to-day cloud operations. The role focuses on maintaining reliable AWS services while driving AI-powered automation and operational improvements. Key Responsibilities BAU Operations Manage daily AWS and Linux infrastructure operations. Monitor systems, resolve incidents, and perform root cause analysis. Support patching, upgrades, certificate renewals, and maintenance. Follow ITIL processes (Incident, Change, Problem Management). Maintain documentation, runbooks, and knowledge articles. Automation & AI Automate manual processes using Ansible, scripting, and AWS services. Implement AI-driven operational improvements (e.g., incident diagnostics, alert intelligence). Work with DevOps, SRE, Security, and Architecture teams to embed automation. Promote an automation-first culture and measure operational improvements. Monitoring & Security Monitor systems using Datadog and AWS CloudWatch. Manage SSL certificate lifecycle. Perform patch management (RedHat Satellite / Ansible). Support security, vulnerability remediation, and compliance. Required Skills Experience in BAU / Cloud Operations / IT Operations roles. Strong Linux (RHEL) administration. Hands-on AWS experience: EC2, VPC, ELB, RDS, ECS, EFS, EMR, S3, IAM, Lambda, CloudTrail, Config, EBS. Automation with Ansible, Bash, Python, or PowerShell. Monitoring tools experience (Datadog preferred). Good understanding of ITIL processes. Strong communication and problem-solving skills. AI / Automation Experience Exposure to AI-driven IT operations such as: AI-assisted incident analysis Automated remediation workflows Intelligent alerting systems Chatbot-based operational support AWS Bedrock or event-driven automation (Lambda) Nice to Have DevOps / SRE practices Docker or container platforms Infrastructure as Code (Terraform) CI/CD tools (GitHub Actions, Jenkins) Certifications: AWS, Terraform, RHCE Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business