Business Support Manager - Finance focus

We are recruiting on behalf of a large, reputable Facilities Management organisation to appoint an experienced Business Support Manager to lead the commercial and administrative function on a major, high-profile static site. This is a pivotal role at the heart of a large-scale contract — acting as the commercial heartbeat of the operation and ensuring financial control, reporting accuracy, and administrative excellence across the board. The Role Reporting into senior contract leadership, you will lead a team of 4 Contract Support professionals while owning the financial and reporting processes that underpin contract performance. You will ensure the contract runs smoothly from a commercial and administrative perspective, maintaining tight financial control and driving best-in-class organisational standards. Key Responsibilities Financial Management * Full ownership of the contract P&L * Management of WIP (Work in Progress) * Raising and validating invoices across complex billing cycles * Minimising aged debt and ensuring strong cash flow performance * Supporting budgeting and forecasting processes * Producing accurate and timely financial reports Team Leadership * Leading, mentoring, and developing a team of 4 Contract Support administrators * Driving performance, accountability, and service excellence * Ensuring consistency and accuracy in reporting and coordination Operational & Commercial Coordination * Acting as the central point for commercial reporting and performance tracking * Supporting contract managers with data, analysis, and financial insight * Maintaining compliance documentation and audit readiness * Overseeing CAFM system accuracy and data integrity What We’re Looking For To be successful in this role, you must bring a best-in-class approach to organisation, a sharp eye for financial detail, and the confidence to lead from the front. Essential Requirements: * Strong financial literacy — comfortable managing: * WIP * P&L reporting * Complex billing cycles * Direct experience within Contract Support or Facilities Management Administration desired * Experience supervising or managing at least 1–2 junior administrators/coordinators * Excellent communication skills, both written and verbal Why This Role? * Opportunity to lead on a large, high-profile contract * Work within a stable, well-established FM organisation * Significant autonomy and ownership * Clear impact on contract performance and financial success If you thrive in structured environments, take pride in financial accuracy, and enjoy leading a high-performing support team — this role offers real responsibility and visibility. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation