Care Manager

Role Overview We are looking for an experienced Care Manager to oversee the coordination and delivery of complex care packages, ensuring all clients receive safe, effective, and person-centred care. This role involves managing staff allocation, maintaining compliance, and ensuring high standards of service delivery. Key Responsibilities * Manage and coordinate day-to-day operations of complex care packages * Ensure all shifts are safely staffed with suitable and competent personnel * Work closely with recruitment to ensure effective staffing pipelines * Maintain strong relationships with: * Clients and families * Case managers * Healthcare professionals * Monitor and ensure compliance with: * CQC standards * Company policies * Safeguarding procedures * Conduct regular reviews of care packages and staff performance Essential Requirements * Experience in a care coordination or care management role * Strong understanding of complex care packages Knowledge of: * Manual handling * Safeguarding * Risk assessments * Excellent organisational and time management skills * Ability to work in a fast-paced environment * Strong communication and problem-solving skills Desirable * NVQ Level 3 or above in Health & Social Care * Experience working within a complex care or domiciliary care agency * Understanding of rota systems and workforce planning What We Offer * Competitive salary * Career progression opportunities * Supportive working environment * Opportunity to contribute to a growing service