Change Lead
This is not a traditional delivery-only role. It’s about building trust, alignment and sustainability – strengthening the organisation so it emerges stronger than it started.
What You’ll Be Doing
Lead the Change Network
* Own and maintain the change champion network, acting as the central point of coordination
* Enable the network to actively engage with the business and cascade change messages
* Build capability and confidence across the network to support the roll-out
Oversee Communications (Supportive Role)
* Contribute to creating clear, consistent messaging aligned to change outcomes
* Ensure messaging is people-centred and feedback-informed
* Help shape communication rhythms and tools to cut through complexity
Support Training Delivery (Supportive Role)
* Help shape the development of end-user training materials in partnership with training leads
* Apply our 'co-creation not cascade' ethos to build training with and for the business
* Surface training risks or needs and support their prioritisation
Act as a Change Advocate
* Role model people-led, co-created change
* Apply Lean Change principles: keep it light, visible and feedback-driven
* Use pragmatic tools (like change canvases, wall visuals, impact mapping) to engage hearts and minds
Who You Are
* Experienced in leading people-led ERP change, ideally SAP in complex organisations
* Able to quickly build relationships across functional and programme teams
* Fluent in change tools and techniques, but know when to keep it simple
* Comfortable operating in ambiguity, using feedback and insight to adapt plans
* Collaborative, warm and values-led – you do change with people, not to them
* Bonus: Strong understanding of how to build internal capability across non-change managers