Commercial & Internal Sales Coordinator

An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth. The Commercial & Internal Sales role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business. Key Responsibilities Commercial Pricing & Quotation Management * Liaise with UK customers and overseas agents to provide competitive pricing solutions. * Prepare and issue accurate air and ocean freight quotations. * Proactively follow up on quotes to maximise conversion rates. * Obtain up-to-date market rates from shipping lines, airlines, and overseas partners. * Update internal systems with current market pricing. Internal Sales & Business Development * Proactively source new leads via phone and email. * Follow up on leads passed from Business Development Managers. * Convert enquiries into active trading accounts. * Identify upselling and cross-selling opportunities within existing accounts. Account Management * Develop and nurture long-term client relationships. * Act as a key commercial contact for both UK and international stakeholders. Operational & Internal Coordination * Liaise with internal operational teams to ensure seamless cargo movements * Source supplier costs for the operations team when required. * Provide internal commercial support once business is secured. CRM & Reporting * Maintain accurate records of all sales activity within the CRM system. * Manage pipeline visibility and reporting. The Ideal Candidate * Logistics industry experienced preferred but not essential * Commercially minded with a proactive sales approach. * Confident communicator with UK customers and overseas agents. * Experience using CRM systems and freight software. What’s on Offer * Opportunity to join a growing freight business with international reach. * A commercially focused role with real earning and progression potential. * Long-term career development within freight forwarding. If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, or a Sales executive that is looking for an internal based industry then this could be an excellent next step