Commercial Insurance Handler

CV-LibraryBB3, Darwen, Blackburn with DarwenpermanentPosted: 16 April 2026
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Commercial Account Handler

Our client is an independent, award-winning commercial insurance broker with a strong reputation in the market. Due to continued growth and future expansion plans, they are seeking a Commercial Account Handler to join their team at their Darwen office.

Their office benefits from excellent transport links and offers on-site parking.

The Opportunity
We are looking for a motivated and passionate individual who is eager to contribute to the company’s growth and become a valued member of the team. This role offers the opportunity to have real input into day-to-day operations and help drive the business forward.

You will work closely with all departments and provide key support to the Director in managing their book of business.

Key Responsibilities

* Handling incoming enquiries

* Supporting and reporting directly to the Director

* Arranging new policies, renewals, and mid-term adjustments

* Preparing reports, insurance documentation, and presentations

* Coordinating renewal and new business meetings for the Director

* Managing the claims process from start to finish

* Maintaining accurate client records and data

* Negotiating with underwriters to secure the best terms, coverage, and pricing

* Building and maintaining strong relationships with clients and insurers

Essential Requirements

* GCSE Maths and English (Grade A–C / 9–4)

* Proven experience with commercial insurance products

* Experience using Acturis

* Strong communication and interpersonal skills

* Proficient in Microsoft Office

* Professional and detail-oriented approach

* Highly motivated with a proactive attitude

* Strong organisational and time management skills

* Analytical thinking and problem-solving ability

* Demonstrated track record in client retention

Desirable

* CII qualification (or working towards)

Package & Benefits

* 28 days annual leave (including bank holidays), increasing with service

* Access to employee discounts

* Private medical insurance (post-probation)

* Company pension scheme

* On-site parking

* Bonus scheme

* Working hours: Monday–Thursday 9:00–17:00, Friday 9:00–16:30

* Annual salary review

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