Contract Manager
CV-LibrarySlough, BerkshirepermanentPosted: 24 September 2026
Apply NowContract Manager – West London
Salary: £60,000
Location: West London
Sector: Soft Facilities Management
Contract: Multi-Site
The Opportunity
We are currently recruiting for an experienced Contract Manager to oversee a multi-site soft facilities management contract across London.
This is an excellent opportunity for an experienced FM professional with a strong background in soft services, who enjoys managing multiple sites and is confident leading teams, managing clients and delivering consistently high service standards.
Key Responsibilities
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Manage the successful delivery of a multi-site soft FM contract across London.
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Act as the primary point of contact for the client and key stakeholders.
*
Oversee the delivery of cleaning, security, catering, front-of-house and other soft services.
*
Lead and manage operational teams across multiple sites.
*
Manage subcontractors and service partners to ensure high standards of delivery.
*
Monitor performance against KPIs, SLAs and contractual requirements.
*
Conduct regular site visits to ensure service standards and compliance are maintained.
*
Manage contract budgets, expenditure, procurement and financial performance.
*
Review supplier performance and implement corrective action where required.
*
Manage client meetings, performance reviews and regular reporting.
*
Identify opportunities to improve service delivery, efficiency and customer satisfaction.
*
Manage operational issues and ensure appropriate health & safety and compliance standards are maintained.
*
Support recruitment, training, development and performance management of site teams.
*
Build strong, long-term relationships with clients and key stakeholders.
*
Identify opportunities for additional services and contract growth.
About You
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Proven experience as a Contract Manager within Soft FM.
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Strong background in cleaning, security, catering, front-of-house or wider soft services.
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Experience managing multi-site contracts.
*
Proven experience leading and managing operational teams.
*
Strong client and stakeholder management skills.
*
Commercially aware, with experience managing budgets and financial performance.
*
Experience managing subcontractors and suppliers.
*
Strong understanding of service delivery, KPIs and SLAs.
*
Excellent organisational and communication skills.
*
Comfortable travelling between multiple sites across London.
*
A proactive, hands-on approach with a strong focus on customer satisfaction.
Salary: £60,000
This is an excellent opportunity for an experienced Soft FM Contract Manager looking for a multi-site role with responsibility, variety and the opportunity to make a real impact on service delivery
Salary: £60,000
Location: West London
Sector: Soft Facilities Management
Contract: Multi-Site
The Opportunity
We are currently recruiting for an experienced Contract Manager to oversee a multi-site soft facilities management contract across London.
This is an excellent opportunity for an experienced FM professional with a strong background in soft services, who enjoys managing multiple sites and is confident leading teams, managing clients and delivering consistently high service standards.
Key Responsibilities
*
Manage the successful delivery of a multi-site soft FM contract across London.
*
Act as the primary point of contact for the client and key stakeholders.
*
Oversee the delivery of cleaning, security, catering, front-of-house and other soft services.
*
Lead and manage operational teams across multiple sites.
*
Manage subcontractors and service partners to ensure high standards of delivery.
*
Monitor performance against KPIs, SLAs and contractual requirements.
*
Conduct regular site visits to ensure service standards and compliance are maintained.
*
Manage contract budgets, expenditure, procurement and financial performance.
*
Review supplier performance and implement corrective action where required.
*
Manage client meetings, performance reviews and regular reporting.
*
Identify opportunities to improve service delivery, efficiency and customer satisfaction.
*
Manage operational issues and ensure appropriate health & safety and compliance standards are maintained.
*
Support recruitment, training, development and performance management of site teams.
*
Build strong, long-term relationships with clients and key stakeholders.
*
Identify opportunities for additional services and contract growth.
About You
*
Proven experience as a Contract Manager within Soft FM.
*
Strong background in cleaning, security, catering, front-of-house or wider soft services.
*
Experience managing multi-site contracts.
*
Proven experience leading and managing operational teams.
*
Strong client and stakeholder management skills.
*
Commercially aware, with experience managing budgets and financial performance.
*
Experience managing subcontractors and suppliers.
*
Strong understanding of service delivery, KPIs and SLAs.
*
Excellent organisational and communication skills.
*
Comfortable travelling between multiple sites across London.
*
A proactive, hands-on approach with a strong focus on customer satisfaction.
Salary: £60,000
This is an excellent opportunity for an experienced Soft FM Contract Manager looking for a multi-site role with responsibility, variety and the opportunity to make a real impact on service delivery