Contract Manager
Grade: 5.3
Location: ThermoFisher Swindon
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
Veolia is seeking an experienced and highly motivated Contract Manager to lead our integrated facilities management contract at ThermoFisher's prestigious Swindon facility. This is a pivotal role managing waste and cleaning services within a GMP-regulated pharmaceutical manufacturing environment specializing in sterile dosage forms, liquid vials, and pre-filled syringes. You will take full responsibility for the commercial and technical management of this contract, leading a dedicated site team while ensuring all operations meet stringent compliance, quality, and safety standards.
What we can offer you:
Access to our company pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward
What you'll be doing:
Manage commercial and technical contract performance, including day-to-day client liaison and KPI delivery
Lead and develop a site-based team of cleaning and waste operatives, ensuring compliance with legal, corporate, and duty of care responsibilities
Oversee cleaning activities across office and production areas (GMP-compliant) and manage collection and processing of hazardous and non-hazardous waste
Control budgets, prepare financial forecasts, and deliver cost-effective contract management with demonstrated savings
Ensure all operations comply with GMP regulations, waste management legislation, and statutory requirements; report Health & Safety incidents
Prepare tenders, develop project proposals, and identify opportunities to expand and diversify contractual services
Conduct safety observations, maintain quality standards, and manage sub-contracted services
What we're looking for:
Foundation degree, HND, or undergraduate degree
NEBOSH or equivalent qualification
Proven contract management experience (preferably in the waste sector)
Management experience in a GMP environment
Experience operating within regulated environments
Knowledge of quality assurance systems and processes
Proven line management experience
Background in waste and cleaning management
Experience in customer/client-facing roles
Essential Skills:
Advanced PC skills (Excel, Word, Google Suite, presentations)
Ability to produce and work with complex financial models
Excellent communication and interpersonal skills
Confident conflict resolution abilities
Self-motivated with ability to work independently and as part of a team
Strong problem-solving and innovative thinking
Desirable Qualifications:
Six Sigma qualification
Management qualification
Hazardous waste management expertise
Knowledge of Quality Management Systems and GMP regulations
Experience with continuous improvement techniques (5S, Kaizen, Six Sigma)
Demonstrated track record of achieving cost savings
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive