Control Tower Operator
CV-LibraryBirminghampermanentPosted: 27 March 2026
Apply NowBertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world
Salary: £29,411.20 Location: Hams Hall Hours: 40 hours per week, Monday to Friday 08:30 – 17:00 Arvato is looking for a Control Tower Operator to join its logistics control tower team at the Hams Hall distribution centre. The role focuses on monitoring and coordinating warehouse operations, ensuring orders move efficiently through the supply chain using systems such as SAP and reporting tools.
Your Tasks
Plan, monitor and control order processing and goods flow to meet SLAs and KPIs.
Use SAP WMS to track inventory, orders, and system processes.
Provide first-level SAP support for operational teams.
Carry out inventory checks, stock counts and system postings.
Produce KPI reports and data analysis for operational performance.
Identify and resolve logistics issues and coordinate with different departments.
Support warehouse improvement projects and operational planning.
Your Profile
Experience with SAP (WMS) – essential.
Experience in warehouse, logistics, or supply chain operations.
Strong analytical, problem-solving, and organisational skills.
Good IT skills including Excel and Microsoft Office.
Ability to work with cross-functional teams and stakeholders.
We Offer
25 days annual leave with the option to purchase up to an additional 5 days
Pension contribution
A life assurance policy that pays out 4 x Salary
Employee Assistance Programme that provides you with confidential support, information, and advice to help you
Employee Discount Scheme
If this role sounds like your next career move, please apply here.
Profile
Salary: £29,411.20 Location: Hams Hall Hours: 40 hours per week, Monday to Friday 08:30 – 17:00 Arvato is looking for a Control Tower Operator to join its logistics control tower team at the Hams Hall distribution centre. The role focuses on monitoring and coordinating warehouse operations, ensuring orders move efficiently through the supply chain using systems such as SAP and reporting tools.
Your Tasks
Plan, monitor and control order processing and goods flow to meet SLAs and KPIs.
Use SAP WMS to track inventory, orders, and system processes.
Provide first-level SAP support for operational teams.
Carry out inventory checks, stock counts and system postings.
Produce KPI reports and data analysis for operational performance.
Identify and resolve logistics issues and coordinate with different departments.
Support warehouse improvement projects and operational planning.
Your Profile
Experience with SAP (WMS) – essential.
Experience in warehouse, logistics, or supply chain operations.
Strong analytical, problem-solving, and organisational skills.
Good IT skills including Excel and Microsoft Office.
Ability to work with cross-functional teams and stakeholders.
We Offer
25 days annual leave with the option to purchase up to an additional 5 days
Pension contribution
A life assurance policy that pays out 4 x Salary
Employee Assistance Programme that provides you with confidential support, information, and advice to help you
Employee Discount Scheme
If this role sounds like your next career move, please apply here.
Profile