Coordinator – Collections Department

Brand new opportunity to join a close-knit, friendly and driven team! Our client is currently recruiting for an ambitious and proactive individual to join their Collections Department on a full-time basis, with part-time hours also considered. This is a fantastic opportunity for someone looking to build or develop their career within in a supportive and professional environment.

This will be based from their offices in Mitcheldean on an initial 3 month fixed-term contract, with a potential to be extended.

The main purpose of this role will be to manage a portfolio of clients, ensuring effective and timely collection of outstanding invoices. As part of the collections team, you will work alongside experienced professionals who provide full support and guidance.

To be considered for this role, you should demonstrate strong communication skills, attention to detail, and a proactive approach to problem-solving. Previous experience within an office or credit control environment would be advantageous however, full training will be provided.

Responsibilities:

-Manage a portfolio of clients, taking ownership of credit control and collection activities

-Chasing of overdue payments

-Process and allocate incoming payments

-Investigate and resolve invoice disputes as required

-Issue client communications including chase letters and monthly statements

-Maintain accurate and up-to-date records across internal systems

-Respond to internal and external queries promptly and professionally

-Manage client and suspense accounts, ensuring correct allocation of funds

Candidate Attributes:

-Excellent verbal and written communication skills

-Strong organisational skills with the ability to multitask

-High level of accuracy and attention to detail

-Ability to work to deadlines in a fast-paced environment

-Professional and confident telephone manner

Hours: Monday to Friday, 9am - 5pm

Salary: £12.73 per hour