Credit Controller

Purpose: As the sole Credit Controller, you will be fully responsible for managing the organisation’s end-to-end credit control function. This includes raising invoices, allocating incoming payments, and ensuring timely collection of outstanding debts to maintain healthy cash flow. Main Duties & Responsibilities Key Responsibilities: · Billing: Prepare and issue accurate sales invoices in line with agreed terms and deadlines. · Credit Notes: Raising and sending promptly · Cash Allocation: Accurately record and allocate customer payments to the correct accounts, reconciling discrepancies promptly. · Collections: Proactively chase overdue accounts via phone, email, statements and written correspondence. · Account Reconciliation: Regularly reconcile customer accounts and escalate internally where issues arise. · Factoring: Reconciliation & collections. · Disputes: Log, investigate to resolution. · Reporting: Produce aged debt reports, cash collection forecasts, and month-end summaries for management. · Credit Management: Monitor customer credit limits against account balance, assess credit risk, and escalate concerns to management. · Client Meetings: Attend and organise as required. · Process Improvement: Identify and implement improvements to credit control processes to enhance efficiency and reduce debtor days. · Adhoc: Finance support as and when required and any other task requested. Skills & Attributes: · Strong attention to detail and accuracy in financial data handling. · Excellent communication and negotiation skills. · Ability to work independently, prioritise tasks, and meet deadlines. · Proficiency Microsoft Excel (Pivots and formulae) Performance Indicators: · Reduction in debtor days. · Accuracy and timeliness of billing and cash allocation. · Percentage of overdue debt recovered