Credit Controller
CV-LibraryCity of London, LondonpermanentPosted: 23 March 2026
Apply NowCredit Controller (Billing & AR)
Location: London (Hybrid)
Salary: Up to £35,000
Contract: Permanent
A role with real ownership, real impact, and a genuinely supportive culture.
We're looking for a confident, proactive Credit Controller who enjoys both billing and collections, thrives in a fast‑moving environment, and brings a warm, human approach to customer relationships. This is a true 50/50 role across billing and credit control - erfect for someone who loves variety, ownership and improving processes as a business grows.
About the Role
You'll manage the full billing cycle, keep accounts clean and accurate, and build strong relationships with customers to support healthy cashflow. You'll be the person who spots issues early, fixes them quickly, and communicates with clarity and empathy.
What You'll Be Doing
Billing - 50%
Run and manage the full billing cycle accurately and on time
Produce clean, contract‑aligned invoices
Maintain up‑to‑date customer account data
Resolve billing discrepancies quickly and fairly
Submit invoices via portals and email
Prepare and submit monthly Direct Debit collections
Monitor unbilled revenue and convert promptly
Support month‑end with reconciliations and reporting
Credit Control - 50%
Proactively manage the aged debt ledger
Chase overdue accounts with confidence, warmth and professionalism
Build positive customer relationships to encourage timely payment
Resolve queries by working cross‑functionally
Flag high‑risk accounts early
Allocate payments accurately
Produce weekly debt and cashflow updates and forecasts
Skills & Experience
Essential:
2+ years' experience in billing, credit control or AR
Strong understanding of billing cycles and debt recovery
High accuracy and attention to detail
Strong Excel skills (lookups, pivots, formulas)
Able to manage multiple deadlines
Desirable:
SME experience
Subscription/recurring revenue background
Experience improving or simplifying processes
Non‑Negotiables
Comfortable managing both billing and collections
Confident in credit control conversations
Strong customer service mindset
Fast, accurate and organised
Experience with cloud‑based finance systemsInterested to find out more? Please reach out:
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies
Location: London (Hybrid)
Salary: Up to £35,000
Contract: Permanent
A role with real ownership, real impact, and a genuinely supportive culture.
We're looking for a confident, proactive Credit Controller who enjoys both billing and collections, thrives in a fast‑moving environment, and brings a warm, human approach to customer relationships. This is a true 50/50 role across billing and credit control - erfect for someone who loves variety, ownership and improving processes as a business grows.
About the Role
You'll manage the full billing cycle, keep accounts clean and accurate, and build strong relationships with customers to support healthy cashflow. You'll be the person who spots issues early, fixes them quickly, and communicates with clarity and empathy.
What You'll Be Doing
Billing - 50%
Run and manage the full billing cycle accurately and on time
Produce clean, contract‑aligned invoices
Maintain up‑to‑date customer account data
Resolve billing discrepancies quickly and fairly
Submit invoices via portals and email
Prepare and submit monthly Direct Debit collections
Monitor unbilled revenue and convert promptly
Support month‑end with reconciliations and reporting
Credit Control - 50%
Proactively manage the aged debt ledger
Chase overdue accounts with confidence, warmth and professionalism
Build positive customer relationships to encourage timely payment
Resolve queries by working cross‑functionally
Flag high‑risk accounts early
Allocate payments accurately
Produce weekly debt and cashflow updates and forecasts
Skills & Experience
Essential:
2+ years' experience in billing, credit control or AR
Strong understanding of billing cycles and debt recovery
High accuracy and attention to detail
Strong Excel skills (lookups, pivots, formulas)
Able to manage multiple deadlines
Desirable:
SME experience
Subscription/recurring revenue background
Experience improving or simplifying processes
Non‑Negotiables
Comfortable managing both billing and collections
Confident in credit control conversations
Strong customer service mindset
Fast, accurate and organised
Experience with cloud‑based finance systemsInterested to find out more? Please reach out:
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies