Credit Controller
CV-LibraryStockton-on-Tees, County DurhampermanentPosted: 23 June 2026
Apply NowA growing North East business is seeking an experienced Credit Controller to join its finance team. Working alongside a small, established credit control function and reporting to the Credit Control Manager, you will play a key role in managing customer accounts, minimising risk and maintaining cash collection performance.
Key responsibilities will include:
* Assessing new account applications and making credit decisions using credit reports
* Managing customer credit limits and monitoring credit risk
* Chasing outstanding debt and negotiating payment arrangements
* Resolving account queries and disputes to ensure timely collection
* Processing direct debits and customer payments
* Daily allocation of cash and bank reconciliations
* Placing accounts on stop where required and managing account releases
* Producing regular KPI and debt reports
* Ensuring customer accounts are maintained in line with company policies and procedures
* Supporting wider sales ledger and credit control activities as required
Applicants should have:
* Previous credit control experience, including credit checking and risk assessment
* Strong communication and negotiation skills
* A confident telephone manner and customer-focused approach
* Good Excel skills and experience working with financial systems
* Strong organisational skills and attention to detail
* The ability to manage workloads effectively and meet deadlines
* A proactive approach to problem solving and process improvement
This is an excellent opportunity to join a successful business that values teamwork, continuous improvement and professional development.
Salary: £29,000+ DOE
Benefits: 33 days holiday, company pension, death in service, health cash plan, discretionary annual bonus and private medical cover after one year's service
Hours: Monday - Friday, 8:30am - 5:30pm
Key responsibilities will include:
* Assessing new account applications and making credit decisions using credit reports
* Managing customer credit limits and monitoring credit risk
* Chasing outstanding debt and negotiating payment arrangements
* Resolving account queries and disputes to ensure timely collection
* Processing direct debits and customer payments
* Daily allocation of cash and bank reconciliations
* Placing accounts on stop where required and managing account releases
* Producing regular KPI and debt reports
* Ensuring customer accounts are maintained in line with company policies and procedures
* Supporting wider sales ledger and credit control activities as required
Applicants should have:
* Previous credit control experience, including credit checking and risk assessment
* Strong communication and negotiation skills
* A confident telephone manner and customer-focused approach
* Good Excel skills and experience working with financial systems
* Strong organisational skills and attention to detail
* The ability to manage workloads effectively and meet deadlines
* A proactive approach to problem solving and process improvement
This is an excellent opportunity to join a successful business that values teamwork, continuous improvement and professional development.
Salary: £29,000+ DOE
Benefits: 33 days holiday, company pension, death in service, health cash plan, discretionary annual bonus and private medical cover after one year's service
Hours: Monday - Friday, 8:30am - 5:30pm