Crowd Safety Steward

This role is for experienced crowd safety stewards who are confident working as part of a team in live stadium environments. Why FRG ? • Dynamic Environment: Join a team where your input is valued and you can make a real impact. • Professional Growth: Access ongoing learning and development opportunities to help you advance your career. • Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations. • Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork. About the RoleJoin First Response Group as a Crowd Safety Steward working at a major football and events venue based in East London. This is a front-facing role where professionalism, awareness and customer service matter just as much as safety. You will help create a safe and positive environment for spectators while supporting event operations from arrival through to departure. Key responsibilities:  Welcoming spectators and providing clear directions and assistance  Monitoring crowd movement within concourses seating areas and entrances  Managing queues and access points during peak periods  Identifying and reporting safety risks or unusual behaviour  Supporting emergency and evacuation procedures when required  Working closely with supervisors and control room teams Requirements Requirements:  Level 2 Spectator Safety Certificate  A professional and approachable attitude  Strong communication skills  Ability to remain calm in busy and high-pressure environments  Reliability and flexibility to work event schedules  Right to work in the UK