Customer Care Advisor

Customer Care Coordinator - Glasgow Hours: Monday-Friday, 8:30am-5:00pm (8:00am-4:00pm Fridays) Salary: £25,000 Location: Glasgow - beside the fort We are recruiting a Customer Care Coordinator to join our team in Glasgow. This role is ideal for someone who is organised, confident with customers, and able to manage a varied workload in a fast-paced environment. What You Will Do Act as a key point of contact for customers after they move in Coordinate with subcontractors, site teams and internal departments Arrange labour, materials and appointments to support timely resolution of issues Maintain accurate customer records and documentation Carry out follow-up calls after completion to ensure customer satisfaction Support the delivery of a high-quality and efficient after-sales service What You Will Bring Experience in customer service or a customer care environment Strong communication skills and a professional, friendly approach Excellent organisational skills, with the ability to prioritise effectively Confidence working collaboratively with multiple stakeholders A positive attitude and commitment to providing outstanding customer service Experience in housebuilding or construction is helpful but not essential About You You are someone who: Takes pride in delivering a high standard of service Works well under pressure and can manage competing tasks Pays close attention to detail Works well both independently and as part of a team Builds strong relationships and communicates clearly Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age