Customer Care Executive

Top Recruit is working with a well-established and well-respected travel business to recruit a Travel Operations & Customer Care Executive.

We’re looking for an experienced travel professional with excellent attention to detail and a strong focus on customer service.

Key responsibilities:

Check bookings before confirmation, invoicing and ticketing

Prepare accurate travel documentation and invoices

Resolve booking and documentation queries

Support the Customer Service team with post-travel issues

Help improve quality control and customer processes
About you:

Travel industry experience

Excellent attention to detail and organisation

Strong customer service skills

Able to prioritise and meet deadlines

Calm, professional and confident under pressure

Proactive team player with good problem-solving skills