Customer Service / Account Manager
CV-LibraryMansfield, NottinghamshirepermanentPosted: 6 May 2026
Apply NowCustomer Service / Account Manager - Mansfield
Location: Mansfield - Fully Office Based
Hours: Monday-Friday, 9am-5pm
Salary: £26,227 - £28,000 DOE
Contract: PermanentJDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team.
This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters.
This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business.
The Role
You will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times.
Duties will include:
Managing and developing existing customer accounts
Building strong long-term client relationships
Identifying upselling and additional business opportunities
Preparing quotations, proposals and customer follow-ups
Maintaining accurate CRM records and customer information
Liaising with internal departments to ensure smooth delivery and fulfilment
Providing solutions and adding value to customer accounts
Ensuring all communication and documentation is accurate and professionalAbout You:
The successful candidate will:
Have previous experience within account management, customer service, internal sales or sales support
Be highly organised with strong attention to detail
Have excellent communication skills, both written and verbal
Be confident building long-term customer relationships
Have a proactive and commercially aware approach
Enjoy working within a collaborative office environment
Take ownership of tasks and see them through to completionWhat's On Offer
Competitive salary package
Permanent, stable opportunity within a growing business
Supportive and collaborative team culture
Genuine long-term career development opportunities
A varied role where your ideas and contribution are valuedThis vacancy is being offered on a permanent basis, working directly for our client.
Immediate start available.
To express an interest, please submit your CV and a member of our team will be in touch to discuss the opportunity further.
JDR Recruitment Limited are acting as an employment agency in relation to this vacancy.
JDRMansfield
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR is acting as an Employment Agency in relation to this vacancy
Location: Mansfield - Fully Office Based
Hours: Monday-Friday, 9am-5pm
Salary: £26,227 - £28,000 DOE
Contract: PermanentJDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team.
This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters.
This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business.
The Role
You will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times.
Duties will include:
Managing and developing existing customer accounts
Building strong long-term client relationships
Identifying upselling and additional business opportunities
Preparing quotations, proposals and customer follow-ups
Maintaining accurate CRM records and customer information
Liaising with internal departments to ensure smooth delivery and fulfilment
Providing solutions and adding value to customer accounts
Ensuring all communication and documentation is accurate and professionalAbout You:
The successful candidate will:
Have previous experience within account management, customer service, internal sales or sales support
Be highly organised with strong attention to detail
Have excellent communication skills, both written and verbal
Be confident building long-term customer relationships
Have a proactive and commercially aware approach
Enjoy working within a collaborative office environment
Take ownership of tasks and see them through to completionWhat's On Offer
Competitive salary package
Permanent, stable opportunity within a growing business
Supportive and collaborative team culture
Genuine long-term career development opportunities
A varied role where your ideas and contribution are valuedThis vacancy is being offered on a permanent basis, working directly for our client.
Immediate start available.
To express an interest, please submit your CV and a member of our team will be in touch to discuss the opportunity further.
JDR Recruitment Limited are acting as an employment agency in relation to this vacancy.
JDRMansfield
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR is acting as an Employment Agency in relation to this vacancy