Customer Service Advisor (8AM-5PM)

Customer Service Advisor Northampton (NN5) Office based position  8am-5pm or 9am-6pm or 11am-8pm  (weekend availability required) Range of shifts available Hourly rate - £12.21ph Temporary ongoing with the potential to become permanent after 12 successful weeks We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.  Duties  Inbound customer calls relating to queries around the delivery of their goods Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location Booking in deliveries with customers Writing emails to customers  Updating and maintaining the database with address details, or updates on the query   The Candidate Exceptional customer service skills Exceptional communication skills both written and verbal MS Office  - Word and Email  Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now