Customer Service Advisor

Are you a positive, proactive and compassionate Customer Service Advisor looking for a new challenge? Do you want to join a fun and supportive team with 31 days holiday and plenty of opportunities for progression? We’ve got an exciting opportunity with a credit hire company that are growing their team! If you’re great at building relationships over the phone, and looking for a fast-paced position to jump into then this could be the role for you! As a Customer Service Advisor, your roles and responsibilities will include… * Ensuring customers are provided with suitable replacement vehicles * Gathering information and evidence to assist with claims * Handling calls and enquiries from customers, and keeping them updated * Making sure the correct providers are chosen, based on vehicle type and cost * Keeping the CRM and portal systems up to date and accurate We’re looking for a Customer Service Advisor with he following skills and experience… * Previous experience as a Customer Service Advisor in a fast-paced environment or similar * Insurance experience is desirable * Enthusiastic, proactive and self-motivated, with great communication skills * A strong decision maker and problem solver * IT literate, with experience with MS Office * Personable, positive, empathetic and compassionate In return, the successful Customer Service Advisor will receive a salary of £27,000 plus the following benefits… * 23 days, plus bank holidays * Private healthcare after 12 months of service * Life insurance * Pension Scheme * Progression opportunities Want to find out more? Send your CV over for this Customer Service Advisor role today