Customer Service Advisor

The Opportunity An excellent opportunity has arisen for a Customer Service Advisor to join a well-established and growing organisation based in Exeter. This is a fast-paced, customer-focused role where you will play a key part in delivering a high level of service. Key Responsibilities Handling inbound calls and responding to customer enquiries Processing orders via phone and email accurately Liaising with internal departments to ensure timely delivery Managing customer queries and resolving issues professionally Maintaining accurate records on internal systems/CRM Supporting the wider sales and operations teams About You Previous experience in customer service or administration Strong communication skills (verbal and written) Excellent attention to detail and organisation Ability to multitask in a fast-paced environment IT literate (Microsoft Office) Benefits Competitive salary 25 days holiday + bank holidays Company pension scheme Free on-site parking Supportive team environment Apply Now! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy