Customer Service Advisor

Job Description: IMH Recruitment is seeking an experienced Customer Service Advisor to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence. Key Responsibilities: * Deliver exceptional customer service as the first point of contact. * Handle customer inquiries and provide accurate product/service information. * Build strong relationships with customers. * Coordinate deliveries by liaising with couriers and customers. * Manage and update customer accounts using various systems and databases. * Process orders and manage related administration tasks. * Handle complaints effectively with professionalism and care. * Respond to inbound calls and inquiries via email or live chat. Essential Skills: * Strong problem-solving abilities. * Excellent verbal and written communication skills. * Proficient in using computers and multiple systems. * Previous experience in call handling, email handling, or live chat. Hours and Pay * Monday to Friday * 11:30am - 20:00pm * £27,040.00 (plus OTE £1000+ per annum) * Opportunity to work with a well-respected company with offices across the UK. How to Apply: Please apply with an up to date CV. For more information, please call the office on (phone number removed)! Job Types: Full-time, Temp to perm