Customer Service Advisor

Customer Service Advisor £13.00 – £14.50 per hour Wolverhampton We are recruiting for a Customer Service Advisor to join a busy and growing team based in Wolverhampton. This role involves managing customer enquiries and providing a high level of service across a range of channels. Key responsibilities: · Handling inbound customer calls and emails · Resolving queries and providing accurate information · Processing customer orders and updates · Liaising with internal departments to resolve issues · Maintaining accurate records on internal systems Working hours: · Monday to Friday · 09:00 – 17:30 Requirements: · Previous customer service experience · Strong communication skills, both written and verbal · Confident using computer systems · Ability to manage workload in a fast-paced environment · Professional and customer-focused approach What’s on offer: · Long-term position · Friendly and professional working environment · Training provided · Opportunities for progression