Customer Service & Sales Advisor
Customer Service & Sales Advisor – Motorhomes & Caravans Location: Staveley, Chesterfield Salary: £26,000 – £32,000 per annum (dependent on experience) Contract Type: Full-time, Permanent Working Hours: Monday–Friday, 8:30am–5:00pm. One to two Saturdays per month, 8:30am–2:00pm (paid at time and a half) Francesca’s Recruitment Ltd is pleased to be recruiting for a Customer Service & Sales Advisor on behalf of a respected and long‑established motorhome and caravan business based in Staveley, Chesterfield. This is an excellent opportunity to join a small, dedicated, and hands‑on family-run team. The successful candidate will play a key role in supporting the sales of both new and used motorhomes, ensuring customers receive a professional, informative, and welcoming experience from initial enquiry through to purchase. Key Responsibilities * Greet and assist walk‑in customers, providing knowledgeable product advice and guidance. * Build rapport with customers, identify their needs, and support them through the full sales process. * Handle telephone and email enquiries in a professional and timely manner. * Process orders and payments accurately using the till system. * Recommend additional products and upsell where appropriate to maximise sales opportunities. * Liaise with suppliers regarding product information, pricing, and availability. * Maintain strong relationships with key account customers. * Support stock management, documentation, and occasional trade events. Candidate Requirements * Previous experience in customer service and sales, ideally within motorhomes, caravans, or the automotive industry. * Confident, articulate communicator with strong negotiation skills. * Professional appearance and a positive, customer‑focused attitude. * Ability to work independently as well as part of a small, supportive team. * Organised, proactive, and detail‑oriented. * An interest in motorhomes, campervans, or leisure vehicles is highly advantageous. Benefits * Competitive salary based on experience. * Paid overtime for Saturdays and additional events. * Free onsite parking. * Supportive working environment with full training provided. Ideal Background This role is well suited to individuals with experience in: * Car dealerships * Caravan or motorhome showrooms * Leisure vehicle sales * Automotive parts and accessories retail Candidates with strong customer service skills and a genuine interest in the leisure vehicle sector will thrive in this position