Customer Support Executive (agricultural)
CV-LibraryYorkshire and the HumberpermanentPosted: 5 June 2026
Apply NowWe’re partnering with a specialist supplier to the food & drink supply chain to recruit a technically confident Customer Support Executive.
This is a high visibility, hands on role for a senior customer facing professional who thrives on problem solving, field visits and building trusted relationships with growers, processors or supply-chain operators.
The role is hybrid with regular travel to a North Yorkshire office and UK customer sites.
Key Responsibilities
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Act as the primary on-site technical support contact for customers, delivering installations, fault diagnosis and system checks.
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Give practical, best-practice guidance to ensure products perform reliably and compliantly.
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Capture and communicate customer insight and site feedback to commercial, logistics and technical teams.
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Maintain clear visit reports, installation records and case notes in internal systems.
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Represent the business at demonstrations, open days and occasional industry events.
Key Skills & Experience
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Proven experience in customer or technical support within food, drink, agriculture, engineering or a closely related sector would be beneficial.
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Comfortable working in both office and on-site environments; able to visit farms, storage sites and processing locations.
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Strong communicator who can confidently advise senior customer contacts and translate technical issues for non-technical stakeholders.
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Organised, detail-focused and competent with IT systems and reporting tools.
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Able and willing to travel regularly across the UK and attend the North Yorkshire office as required.
Package & practicals
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Salary up to £35,000 per annum.
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Company car provided.
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Hybrid working model (office/home) with regular customer travel.
*
Monday–Friday working pattern; full details of benefits and holiday entitlement to be shared during interview.
This is a varied, autonomous role ideal for a technically minded professional who enjoys practical work and building long-term customer relationships.
You’ll influence product performance and service delivery through hands-on support and clear customer feedback, with scope to grow your technical expertise and industry profile.
Please get in touch for more information or apply with your CV today
This is a high visibility, hands on role for a senior customer facing professional who thrives on problem solving, field visits and building trusted relationships with growers, processors or supply-chain operators.
The role is hybrid with regular travel to a North Yorkshire office and UK customer sites.
Key Responsibilities
*
Act as the primary on-site technical support contact for customers, delivering installations, fault diagnosis and system checks.
*
Give practical, best-practice guidance to ensure products perform reliably and compliantly.
*
Capture and communicate customer insight and site feedback to commercial, logistics and technical teams.
*
Maintain clear visit reports, installation records and case notes in internal systems.
*
Represent the business at demonstrations, open days and occasional industry events.
Key Skills & Experience
*
Proven experience in customer or technical support within food, drink, agriculture, engineering or a closely related sector would be beneficial.
*
Comfortable working in both office and on-site environments; able to visit farms, storage sites and processing locations.
*
Strong communicator who can confidently advise senior customer contacts and translate technical issues for non-technical stakeholders.
*
Organised, detail-focused and competent with IT systems and reporting tools.
*
Able and willing to travel regularly across the UK and attend the North Yorkshire office as required.
Package & practicals
*
Salary up to £35,000 per annum.
*
Company car provided.
*
Hybrid working model (office/home) with regular customer travel.
*
Monday–Friday working pattern; full details of benefits and holiday entitlement to be shared during interview.
This is a varied, autonomous role ideal for a technically minded professional who enjoys practical work and building long-term customer relationships.
You’ll influence product performance and service delivery through hands-on support and clear customer feedback, with scope to grow your technical expertise and industry profile.
Please get in touch for more information or apply with your CV today