Digital Services Engineer
The Digital Services Engineer will:
Provide day-to-day IT support across hardware, software, user accounts and connectivity.
Set up and configure laptops, desktops, mobile devices and other IT equipment.
Manage employee onboarding, offboarding and user access permissions.
Maintain hardware, software and IT asset records.
Support and maintain cloud infrastructure and development environments.
Assist with software deployments, CI/CD pipelines and system monitoring.
Work with external IT providers and technology suppliers when required.
The Digital Services Engineer will have:
Experience in an IT Support, Digital Systems, Cloud Engineering or similar role.
Strong knowledge of hardware setup, software support and user administration.
Experience working with cloud platforms such as Google Cloud Platform (GCP) or AWS.
Programming or scripting experience using Python, Java or JavaScript.
Understanding of IT security, access management and data protection principles.
Strong communication skills and the ability to support both technical and non-technical users.
A proactive and hands-on approach with strong problem-solving abilities.
This is a varied role for someone who enjoys wearing multiple hats, from resolving day-to-day IT challenges to supporting the development of digital tools and cloud-based systems. If you enjoy improving the way technology supports a business and like seeing the direct impact of your work, we'd love to hear from you