ER Specialist

Act as deputy to the Head of People Advice and lead the team in their absence Provide expert guidance on complex ER cases, including disciplinary, grievance, performance, absence, and capability Advise on high‑risk matters such as whistleblowing, settlement agreements, TUPE, redundancy, and tribunal preparation Oversee the People Advice phone line, inbox, and business change requests Build strong relationships with managers and leaders across the business Analyse ER data to identify trends and support proactive interventions Mentor People Advisors and support onboarding Deliver ER training and contribute to policy developmentWhat You'll Bring CIPD Level 5 or equivalent experience Significant ER experience in a complex, fast‑paced organisation Experience in a unionised environment Strong knowledge of UK employment law Excellent coaching, communication, and stakeholder management skills High emotional intelligence and sound judgement