Family Support & Mediation Worker

Central Recruitment is working with a prominent national homelessness charity, whose work includes supporting and accommodating young people. Our client is currently recruiting for a Family Support & Mediation Worker to work in the Southwark area for a service that delivers a Reconnect, family support and mediation service across London. * 2 - 3 days per week * Monday - Friday * Shifts: 08:00 - 18:00 (flexible shifts available) * Temporary: until the end of March * £15.88 per hour (£14.17 per hour, with £1.71 holiday pay) Key responsibilities: * Work with young people aged 11-25 and families who are experiencing family difficulties and at risk of homelessness * Provide personalised support and 1:1 or joint party mediation to improve understanding and communication, reduce conflict and strengthen relationships * Hold a caseload of 5 - 11 families, preventing family breakdown and promoting the service * Work with clients in a variety of situations, including young people at school and in temporary or supported accommodation * Process referrals and maintain a full caseload of clients * Complete risk and needs assessments, action plans and outcome measures with families * Build strong partnerships with regional services and local authorities to strengthen referral pathways * Maintain accurate, up-to-date records in line with monitoring and operational standards * Work with statutory agencies on safeguarding matters and advocate for young people and families when required What we’re looking for: * Significant experience supporting young people and families in crisis, using a reflective, creative and strengths-based approach * Experience managing an independent caseload with strong organisational and administrative skills * Experience completing risk and needs assessments and support plans * Understanding of issues related to youth homelessness * Ability to build collaborative relationships with colleagues and external agencies * Experience delivering mediation to families in conflict * Strong understanding of professional boundaries and impartial practice * Willingness and ability to travel and work across multiple London locations Please note: * This role will be based at the Head Office in Southwark but travel will be required to different boroughs in London for mediation. * Travel expenses can be claimed for this role * This role involves loneworking Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position