Field Service Engineer
Job Role: Field Service Engineer - Coffee & Vending Salary: £30,000 - £32,000 + door to door overtime paid Role Summary We are looking for a skilled Vending Engineer to support the delivery, setup, removal, and ongoing servicing of vending, coffee, and water machines across customer and company locations. This role plays a key part in ensuring equipment performs reliably, safely, and to a high standard, while delivering excellent service to customers. The position also supports environmentally responsible working practices, focusing on efficiency, waste reduction, and sustainability. Key Duties and Responsibilities * Install, set up, relocate, and remove vending, coffee, and water machines in line with technical and manufacturer guidelines. * Carry out routine servicing and preventative maintenance to reduce breakdowns and extend machine life. * Attend breakdowns and service requests, diagnosing issues and completing repairs quickly to minimise disruption. * Complete site visits and surveys ahead of new installations or equipment moves. * Program, adjust, and calibrate machines, including drink settings and system controls. * Manage warranty repairs and ensure service records are completed accurately. * Provide basic user training and handover support following new equipment installations. * Transport and position equipment safely during deliveries, upgrades, and relocations. Continuous Improvement & Best Practice * Support a proactive and responsive service culture within the engineering team. * Apply sustainable engineering methods, including responsible disposal, reuse of parts, and recycling of materials. * Assist with initiatives aimed at reducing environmental impact, such as efficient route planning and energy-saving practices. * Work in line with all health, safety, and environmental policies and procedures. * Identify repeated technical or service issues and suggest improvements to enhance overall performance and customer satisfaction. Skills, Knowledge & Experience * Strong practical knowledge of vending and coffee machine mechanics and electronics. * Demonstrated experience in fault diagnosis and repair of vending and coffee equipment. * Background in commissioning and decommissioning machinery within a food or beverage environment. * Understanding of water filtration systems, grinder setup, and coffee extraction principles. * Familiarity with AVA health, hygiene, and safety standards. * Full UK driving licence with willingness to travel between sites. * Confident communicator with a professional and customer-focused approach