Financial Support Analyst
In addition to Finance systems expertise, the role will provide general IT support, contributing to the stability, integration, and performance of business-critical applications across the organisation.
Key Responsibilities
Finance Systems Administration & Support
* Serve as the primary IT point of contact for Finance systems, ensuring smooth operation and timely issue resolution.
* Support and administer Microsoft Dynamics, Continia, and related financial applications.
* Develop and maintain SQL scripts, queries, and reports to support Finance data analysis and system integrations.
* Manage data pipelines and transformations using DBT and other ETL tools to ensure data accuracy and integrity.
* Maintain and optimise Metabase dashboards and reports, ensuring reliable, insightful financial reporting.
* Oversee user access, permissions, and system configurations in accordance with IT and Finance policies.
Collaboration & Continuous Improvement
* Work closely with Finance teams to understand system needs, recommend improvements, and implement solutions.
* Collaborate with vendors and internal IT teams on system upgrades, integrations, and performance enhancements.
* Document system configurations, processes, and best practices to support training and compliance requirements.
* Identify opportunities to automate workflows and improve reporting efficiency across Finance systems.
General IT Support
* Provide Level 1–3 IT support during periods of low Finance system demand, contributing to the overall IT service function.
* Support data integrity, backup, and compliance processes in collaboration with IT Operations.
* Assist with audit preparation, ensuring Finance systems meet internal and external compliance standards.
Qualifications & Experience
Essential:
* Strong hands-on experience with Microsoft Dynamics (Finance modules) and Continia.
* Proficient in SQL for query writing, data manipulation, and reporting.
* Working knowledge of Metabase (or similar BI tools such as Power BI, Tableau).
* Experience with DBT for data transformation and pipeline management.
* Understanding of financial processes (e.g., ledgers, invoices, reporting).
* Excellent troubleshooting, communication, and documentation skills.
Desirable:
* Exposure to ERP or finance system integrations and data warehousing concepts.
* Experience supporting or developing APIs or data exchange workflows.
* Familiarity with Power Automate, Power BI, or Azure Data Services.
* Experience within construction, property, or professional services industries.
Key Competencies
* Analytical mindset with strong attention to detail.
* Collaborative communicator who can bridge Finance and IT teams.
* Problem-solver with a proactive and structured approach.
* Adaptable and capable of managing multiple priorities effectively.
* Customer-focused and committed to delivering high-quality system support