Flights and Ticketing Specialist

CV-LibraryLondon, Greater LondonpermanentPosted: 4 June 2026
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Flights and Ticketing Specialist
Our client is an award winning specialist tour operator based in North London. They are seeking a Flights and Ticketing Specialist to join their team. The role is fully remote and 5 days a week and comes with a salary of up to £35,000 dependent on experience.

Flights and Ticketing Specialist responsibilities:

Handle post?booking tasks — amendments, cancellations, schedule changes, customer requests

Process flight changes, refunds, reissues and repricing

Manage ticketing accuracy across PNRs, fare rules and documentation

Work with airlines, consolidators, Aviate and direct connect platforms

Support BSP processes including ADM awareness

Flights and Ticketing Specialist skills required:

Tour operator / airline background

Strong post?booking experience

Advanced Galileo GDS skills — PNR servicing, ticketing, refunds, reissues

Aviate and BA NDC experience

Airfare & ticketing knowledge including fare rule interpretation

High accuracy, organisation and workload management

Excellent communication and customer service

Additional information:

Salary up to £35,000 dependent on experience

Fully remote

Monday-Friday (2 Saturdays per month on rotation with a day off in the week)

22 days holiday

Pension

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