Floating Support Officer
CV-LibraryST4, Stoke-on-Trent, StaffordshirepermanentPosted: 27 July 2026
Apply NowFloating Support Officer
£27,356 a year
Stoke-On- Trent
Full-Time
Permanent
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our clients customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What you’ll do:
* Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
* Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
* Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
* Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
* Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are:
* A good level of education including GCSE English and maths, or equivalent.
* Demonstrable experience of working in a similar sector or transferable skills.
* Experience of working with customers with complex needs.
* Excellent communication skills.
* Experience in completing forms and applications for benefits and grants.
* Ability to work under pressure and manage multiple tasks and demands.
* Full UK Driving License with own vehicle for work purposes.
* DBS check.
Apply now! Our client may close this vacancy early if they receive a high volume of applications.
#FloatingSupport #Homelessness #Stoke #JobsThatGiveBack #Community #FullTime #GreatBenefits
£27,356 a year
Stoke-On- Trent
Full-Time
Permanent
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our clients customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What you’ll do:
* Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
* Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
* Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
* Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
* Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are:
* A good level of education including GCSE English and maths, or equivalent.
* Demonstrable experience of working in a similar sector or transferable skills.
* Experience of working with customers with complex needs.
* Excellent communication skills.
* Experience in completing forms and applications for benefits and grants.
* Ability to work under pressure and manage multiple tasks and demands.
* Full UK Driving License with own vehicle for work purposes.
* DBS check.
Apply now! Our client may close this vacancy early if they receive a high volume of applications.
#FloatingSupport #Homelessness #Stoke #JobsThatGiveBack #Community #FullTime #GreatBenefits