General Manager
CV-LibraryLondonpermanentPosted: 10 June 2026
Apply NowWe are currently supporting the search for an experienced and dynamic General Manager to lead a high-end residential care service in London. This is a fantastic opportunity for a commercially aware and values-driven leader to oversee a luxury care environment, combining exceptional hospitality with outstanding clinical care.
Job Ref: General Manager
Location: London
Type: Permanent
Salary: £100,000
The Opportunity
This is a senior leadership role responsible for the overall performance of a premium care residence. You will lead multidisciplinary teams to deliver exceptional, person-centred care while driving operational performance, occupancy, and financial success.
Key Responsibilities
* Hold CQC registration and ensure full regulatory compliance
* Provide inspirational leadership to multidisciplinary teams
* Lead, develop, and support Heads of Department to achieve high performance
* Drive quality across all services, aiming for ‘Outstanding’ outcomes
* Oversee staffing, rotas, and workforce planning to maintain effective skill mix
* Manage recruitment, training, and ongoing professional development
* Ensure delivery of high-quality, person-centred care and service
* Maintain strong governance, auditing, and compliance processes
* Develop and manage budgets, ensuring financial targets are met
* Create and deliver a robust annual business plan
* Drive occupancy, revenue growth, and commercial performance
* Promote the service and build strong relationships with stakeholders and referrers
* Work collaboratively with sales and marketing teams
* Ensure health & safety, food safety, and legislative standards are upheld
* Maintain accurate care records and operational documentation
* Foster a positive, engaging, and high-performance culture
* Act as a visible and approachable leader within the service
Required Skills & Experience
* Proven experience as a General Manager or Registered Manager within a care or healthcare setting
* Strong leadership skills with the ability to inspire and develop teams
* Experience managing budgets, KPIs, and financial performance
* Excellent knowledge of CQC regulations and compliance frameworks
* Track record of improving quality, occupancy, and service standards
* Strong commercial awareness and business acumen
* Ability to build meaningful relationships with residents, families, and stakeholders
* Excellent communication and organisational skills
* Confident using Microsoft Office and care systems
Qualifications
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
* Registered Manager qualification
* Nursing qualification (desirable)
* Dementia care qualification (desirable)
Job Ref: General Manager
Location: London
Type: Permanent
Salary: £100,000
The Opportunity
This is a senior leadership role responsible for the overall performance of a premium care residence. You will lead multidisciplinary teams to deliver exceptional, person-centred care while driving operational performance, occupancy, and financial success.
Key Responsibilities
* Hold CQC registration and ensure full regulatory compliance
* Provide inspirational leadership to multidisciplinary teams
* Lead, develop, and support Heads of Department to achieve high performance
* Drive quality across all services, aiming for ‘Outstanding’ outcomes
* Oversee staffing, rotas, and workforce planning to maintain effective skill mix
* Manage recruitment, training, and ongoing professional development
* Ensure delivery of high-quality, person-centred care and service
* Maintain strong governance, auditing, and compliance processes
* Develop and manage budgets, ensuring financial targets are met
* Create and deliver a robust annual business plan
* Drive occupancy, revenue growth, and commercial performance
* Promote the service and build strong relationships with stakeholders and referrers
* Work collaboratively with sales and marketing teams
* Ensure health & safety, food safety, and legislative standards are upheld
* Maintain accurate care records and operational documentation
* Foster a positive, engaging, and high-performance culture
* Act as a visible and approachable leader within the service
Required Skills & Experience
* Proven experience as a General Manager or Registered Manager within a care or healthcare setting
* Strong leadership skills with the ability to inspire and develop teams
* Experience managing budgets, KPIs, and financial performance
* Excellent knowledge of CQC regulations and compliance frameworks
* Track record of improving quality, occupancy, and service standards
* Strong commercial awareness and business acumen
* Ability to build meaningful relationships with residents, families, and stakeholders
* Excellent communication and organisational skills
* Confident using Microsoft Office and care systems
Qualifications
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
* Registered Manager qualification
* Nursing qualification (desirable)
* Dementia care qualification (desirable)