Generator Field Service Engineer
Key Responsibilities
The primary responsibilities for this role include:
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Maintenance & Service: Carry out planned servicing and maintenance of company equipment, as well as repairing and maintaining machinery per company and manufacturer requirements.
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Diagnostics & Repair: Accurately fault find and diagnose both mechanical and electrical issues, identifying required specialist equipment and connectors.
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Testing & Setup: Utilise proper testing equipment for effective repair and maintenance, ensuring all equipment is set up according to Contract Customer's Specifications.
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Fleet Modification: Modify the generator fleet where required, following direct instruction from the Technical Manager.
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Breakdown Support: Attend equipment breakdowns as necessary to support and deliver excellent customer service levels.
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Flexibility & Teamwork: Actively participate in the on-call Rota system and work overtime (sometimes at short notice) to support the business.
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Continuous Development: Support the development of high-performance teams by attending planned training and positively engaging with the training provider.
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Compliance: Adhere to the John F Hunt Integrated Management Systems, including Health and Safety, Environmental, Quality, and all associated policies.
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Ad Hoc Duties: Complete any other technical-related services or ad hoc duties as required by the business.
Desired Skills and Experience
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Technical Background: Proven experience in mechanical/electrical engineering or diesel fitting.
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Industry Knowledge: Deep Sea knowledge and/or synchronising experience is highly desirable.
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Technical Familiarity: Comfortable working with electronic systems and mechanical components, including engines and alternators.
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Autonomy & Organisation: Highly organised self-starter with the ability to work autonomously, prioritise a variety of daily tasks, and work under pressure to meet strict deadlines.
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Communication & Discretion: Excellent communication skills with a confident, friendly, and professional manner; able to handle tasks with full confidentiality, tact, and diplomacy.
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Customer Focus: A strong customer-centric mindset with a focus on delivering excellent service.
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Teamwork: Experience working effectively within a team environment as well as on your own initiative with minimal supervision.
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IT Literacy: Good IT skills.
Key Competencies
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Critical thinking and problem-solving skills
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Planning, organising, and decision-making
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Adaptability and strong customer service skills
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Willingness to support the business through overtime and on-call schedules
What's Next?
If you are a skilled engineer looking to progress your career with an industry leader, please apply with your updated CV today