Global Fulfilment Leader
CV-LibraryNorthern IrelandpermanentPosted: 22 April 2026
Apply NowWorking for a global technology leader, you will be responsible for end‑to‑end supply assurance across their customer orderbook. Ensuring customer schedules, ship plans, and revenue commitments are met across a global product portfolio.
You will be a senior execution lead and trusted advisor within global Supply Chain, driving:
· Order prioritisation.
· Supply issue resolution.
· Delivery risk analysis to protect customer commitments and business outcomes.
Why Apply?
Forward thinking - over the last 2 years this company has heavily invested in the people, technology and processes to drive success.
Ambition - to double in size over the next 5 years.
A leader in its field - known for quality and ingenuity within its product portfolio, with a client base of Blue Chip, instantly recognisable, global clients.
Belfast is their global centre of excellence for Supply Chain – you will leverage the deep knowledge and support of SC professionals locally.
Culture & career progression - amazing people centric culture, where going above and beyond will be rewarded.
Challenge – this is a large, complex business where you will gain exceptional experience in a business who aspires to achieve best of breed within SC.
Responsibilities
Supply Assurance & Order Execution
* Own day‑to‑day supply assurance for assigned products and customer segments, addressing supply gaps to protect scheduled ship dates, project deployments, and ship plan commitments.
* Independently drive resolution of supply, allocation, and distribution constraints by coordinating across Supply Planning, Procurement, Manufacturing, and Distribution team.
* Support and execute within established order promising and allocation frameworks, raising recommendations for prioritization and trade‑off decisions as needed.
Customer & Executive Communication
* Develop and deliver concise executive‑level summaries of supply status, risks, customer impacts, and recovery plans.
* Proactively communicate delivery impacts and recovery timing to internal stakeholders, enabling informed customer conversations.
* Act as a key point of escalation for complex customer delivery issues requiring cross‑functional alignment.
Performance Analysis & Decision Support
* Perform revenue, risk, and opportunity analysis against firm demand, backlog, and quoted business to support leadership decision‑making.
* Analyse service performance metrics, including:
* Performance to Original Promise Date
* Promise Date Change Metrics
* Book‑to‑Promise and Book‑to‑Ship intervals
* Performance to Scheduled Ship Date
* Lead deep‑dive root cause analysis on service failures and recommend corrective actions.
Cross‑Functional Collaboration
* Serve as a primary execution partner to Supply Planning and Distribution teams to align vendor supply, demand signals, and shipment execution.
* Participate in and contribute to cross‑functional forums focused on shipment execution, recovery planning, and backlog health.
* Influence outcomes through data‑driven recommendations, even when direct authority does not exist.
Process & Continuous Improvement
* Identify gaps, inefficiencies, and recurring failure points in fulfilment execution and recommend process or system enhancements.
* Contribute to continuous improvement initiatives aimed at lead‑time reduction, improved delivery reliability, and increased operational agility.
* Prepare recurring and ad‑hoc analysis and reporting to support portfolio‑level reviews and leadership updates.
Education & Experience
* 8+ years of experience in Supply Chain, with depth in Supply Planning, Master Scheduling, Customer Order Promising, Supply Assurance, or Order Fulfilment.
* Strong working knowledge of MRP/ERP systems and planning standards; Kinaxis Rapid Response and Oracle ERP experience preferred.
* Advanced Excel skills with the ability to analyse large, complex datasets; strong PowerPoint skills for executive‑ready communication.
* Ideally Bachelor’s degree in Supply Chain, Finance, Business, or a related field.
Your Profile
* Highly autonomous, detail‑oriented problem solver who can manage multiple complex issues simultaneously.
* Strong communicator with the ability to distil complex supply issues into clear risks, trade‑offs, and recommendations.
* Comfortable operating under pressure and ambiguity in a fast‑paced, customer‑driven environment.
* Collaborative partner who builds strong relationships and influences outcomes through credibility, insight, and follow‑through.
* This role does not have direct people management responsibility but operates with a high degree of autonomy and visibility.
Location
This will be a hybrid role, and we invite applications from the UK and Ireland
You will be a senior execution lead and trusted advisor within global Supply Chain, driving:
· Order prioritisation.
· Supply issue resolution.
· Delivery risk analysis to protect customer commitments and business outcomes.
Why Apply?
Forward thinking - over the last 2 years this company has heavily invested in the people, technology and processes to drive success.
Ambition - to double in size over the next 5 years.
A leader in its field - known for quality and ingenuity within its product portfolio, with a client base of Blue Chip, instantly recognisable, global clients.
Belfast is their global centre of excellence for Supply Chain – you will leverage the deep knowledge and support of SC professionals locally.
Culture & career progression - amazing people centric culture, where going above and beyond will be rewarded.
Challenge – this is a large, complex business where you will gain exceptional experience in a business who aspires to achieve best of breed within SC.
Responsibilities
Supply Assurance & Order Execution
* Own day‑to‑day supply assurance for assigned products and customer segments, addressing supply gaps to protect scheduled ship dates, project deployments, and ship plan commitments.
* Independently drive resolution of supply, allocation, and distribution constraints by coordinating across Supply Planning, Procurement, Manufacturing, and Distribution team.
* Support and execute within established order promising and allocation frameworks, raising recommendations for prioritization and trade‑off decisions as needed.
Customer & Executive Communication
* Develop and deliver concise executive‑level summaries of supply status, risks, customer impacts, and recovery plans.
* Proactively communicate delivery impacts and recovery timing to internal stakeholders, enabling informed customer conversations.
* Act as a key point of escalation for complex customer delivery issues requiring cross‑functional alignment.
Performance Analysis & Decision Support
* Perform revenue, risk, and opportunity analysis against firm demand, backlog, and quoted business to support leadership decision‑making.
* Analyse service performance metrics, including:
* Performance to Original Promise Date
* Promise Date Change Metrics
* Book‑to‑Promise and Book‑to‑Ship intervals
* Performance to Scheduled Ship Date
* Lead deep‑dive root cause analysis on service failures and recommend corrective actions.
Cross‑Functional Collaboration
* Serve as a primary execution partner to Supply Planning and Distribution teams to align vendor supply, demand signals, and shipment execution.
* Participate in and contribute to cross‑functional forums focused on shipment execution, recovery planning, and backlog health.
* Influence outcomes through data‑driven recommendations, even when direct authority does not exist.
Process & Continuous Improvement
* Identify gaps, inefficiencies, and recurring failure points in fulfilment execution and recommend process or system enhancements.
* Contribute to continuous improvement initiatives aimed at lead‑time reduction, improved delivery reliability, and increased operational agility.
* Prepare recurring and ad‑hoc analysis and reporting to support portfolio‑level reviews and leadership updates.
Education & Experience
* 8+ years of experience in Supply Chain, with depth in Supply Planning, Master Scheduling, Customer Order Promising, Supply Assurance, or Order Fulfilment.
* Strong working knowledge of MRP/ERP systems and planning standards; Kinaxis Rapid Response and Oracle ERP experience preferred.
* Advanced Excel skills with the ability to analyse large, complex datasets; strong PowerPoint skills for executive‑ready communication.
* Ideally Bachelor’s degree in Supply Chain, Finance, Business, or a related field.
Your Profile
* Highly autonomous, detail‑oriented problem solver who can manage multiple complex issues simultaneously.
* Strong communicator with the ability to distil complex supply issues into clear risks, trade‑offs, and recommendations.
* Comfortable operating under pressure and ambiguity in a fast‑paced, customer‑driven environment.
* Collaborative partner who builds strong relationships and influences outcomes through credibility, insight, and follow‑through.
* This role does not have direct people management responsibility but operates with a high degree of autonomy and visibility.
Location
This will be a hybrid role, and we invite applications from the UK and Ireland