GP - Patient Services Manager
CV-LibraryLeicester, City of LeicesterpermanentPosted: 7 April 2026
Apply NowJob Title: Patient Services Manager
Location: Leicester City Centre
Salary: £35,000 – £38,000 (dependent on experience)
Job Type: Full-time, Permanent
Start Date: ASAP
About the Role
We are a busy GP practice in Leicester City Centre seeking an experienced Patient Services Manager to oversee the day-to-day running of our reception and administrative services, ensuring a high standard of patient care and operational efficiency.
Working Hours
* Monday to Friday: 7:45am – 4:30pm
* Thursday: 7:45am – 12:15pm
Key Responsibilities
* Line manage the reception and administration team
* Handle patient enquiries, concerns, and complaints effectively
* Ensure high standards of patient service
* Maintain efficient front-of-house and administrative operations
About You
* Substantial line management experience
* Experience in healthcare or a fast-paced environment preferred
* Confident managing complaints and challenging situations
* Strong communication and organisational skills
* Aligned with our values: Compassion, Respect, Quality, Efficiency, and Partnership
Location: Leicester City Centre
Salary: £35,000 – £38,000 (dependent on experience)
Job Type: Full-time, Permanent
Start Date: ASAP
About the Role
We are a busy GP practice in Leicester City Centre seeking an experienced Patient Services Manager to oversee the day-to-day running of our reception and administrative services, ensuring a high standard of patient care and operational efficiency.
Working Hours
* Monday to Friday: 7:45am – 4:30pm
* Thursday: 7:45am – 12:15pm
Key Responsibilities
* Line manage the reception and administration team
* Handle patient enquiries, concerns, and complaints effectively
* Ensure high standards of patient service
* Maintain efficient front-of-house and administrative operations
About You
* Substantial line management experience
* Experience in healthcare or a fast-paced environment preferred
* Confident managing complaints and challenging situations
* Strong communication and organisational skills
* Aligned with our values: Compassion, Respect, Quality, Efficiency, and Partnership